Billing & Booking Clerk Dentistry
Vancouver, BC
BC Children's Hospital (BCCH) cares for the province's most acutely ill or injured children and youth, provides developmental and rehabilitation services to children and youth throughout BC, and offers a broad range of health services. Sunny Hill Health Centre for Children (SHHC), a leading provincial facility offering specialized services to children and youth with developmental disabilities from birth to age 19, works collaboratively with BCCH. SHHC focuses on the child and their family while supporting health care professionals in their community. BCCH also operates a wide number of specialized health programs, is a leading acute care teaching facility, and conducts research to advance health and care through the Child and Family Research Institute and in partnership with the University of British Columbia.

BCCH and is an agency of the Provincial Health Services Authority (PHSA) which plans, manages and evaluates specialty and province-wide health care services across BC. PHSA embodies values that reflect a commitment to excellence. These include: Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose.

Billing & Booking Clerk Dentistry
Reference #75474
Casual Opportunity
Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Billing &Booking Clerk works in a fast paced environment to perform billing, booking and reception duties. Books in/out patient appointments for various General Practitioners and Specialists. Assembles pertinent patient information into appropriate format. Performs direct billing functions by maintaining manual and computerized billing programs in accordance with dental insurance carriers’ policies, and collecting, processing, balancing and depositing payments from insurance carriers and patients. Performs reception duties such as answering general telephone enquiries related to patient appointments and receiving patients, many of whom are medically and/or physically compromised, and visitors. Arranges patient transportation when needed.

Education, Training and Experience

Grade 12, completion of a dental receptionist course plus one (1) year recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

Ability to keyboard at 45 w.p.m.
Knowledge of medical terminology.
Ability to communicate both verbally and in writing.
Ability to deal with others effectively.
Ability to organize work.
Ability to operate related equipment.
Physical ability to carry out the duties of the position.
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Applications will be accepted until this position has been filled.

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PHSA is committed to employment equity and hires on the basis of merit. We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities and members of visible minorities.