The Rental Coordinator’s role will provide customers with support, coordinate with fleet management, initiate and manage rental contracts, ensure accurate billing and source rental equipment for rental contracts. The successful candidate will have excellent communication and organizational skills and will work closely with all areas of the business.
Duties and Responsibilities
- Obtain necessary documentation for rental contracts from sales and customers
- Update contract status and equipment availability accurately in ERP system
- Coordinate with field personnel to obtain and follow up on transfer documentation
- Work with fleet and field management to coordinate delivery and pick up of equipment
- Coordinate with service department to ensure repair charges are captured
- Perform daily invoicing of rental contracts based on review of agreements and actual equipment usage
- Communicate with 3rd party rental equipment vendors, source rental equipment if needed and review rental invoices for accuracy
- Maintain knowledge of our rental products, applications, and competitive information
- Resolve problems and concerns of customers, following up as needed to ensure resolution
- Other duties as assigned.
Qualifications
- 1-3 years related experience in rental administration, sales, or dispatching
- Industrial equipment rental, dispatch or warehouse experience is preferred
- Self-starter with a high level of accountability
- Highly organized and able to work on multiple, competing priorities at any one time
- Dedication to a high level of customer service to both internal and external clients
- Strong communication and people skills
- Attention to detail
Pay: From $75,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Experience:
- equipment administration: 1 year (required)
Work Location: In person
