Microsoft Dynamics 365/CRM Consultant
Jovaco
Montréal, QC
For over 35 years, JOVACO Solutions, a Quebec-based company, has been recognized as a leading specialist in the development, implementation and deployment of business management systems (ERP and CRM). JOVACO’s mission is to keep humanism, innovation and team spirit at the heart of the company and employee values.

Main Tasks and Responsibilities
Ensure a smooth progress of the CRM team’s projects
Meet with clients to analyze and understand their needs
Document the client’s needs
Meet with the development team to provide the required information
Work with the Director of Consulting Services to manage several implementation projects simultaneously
Assist in the conversion, migration and validation of data
Train clients on their solutions
Actively participate in the resolution of technical problems and in determining the best solutions
Provide Tier 3 support
Demonstrate the solutions
Other related tasks
Professional Experience and Qualifications
1 to 5 years of consulting experience for CRM solution implementation
Microsoft Dynamics 365/CRM Specialist
Microsoft Dynamics 365/CRM Certification
Fluent in French and English
Mobility: frequent travel, car required
Other Skills
Customer oriented
Excellent interpersonal skills
Good communicator and aptitude to understand a client’s needs
Be a team player
Strong analytical capabilities