Now, if you were to come on board as an Operations Manager, we’d ask you to do the following for us:
- Supervise and coordinate janitorial staff and handypersons.
- Support Client Facilities Manager to ensure safe and efficient operations.
- Maintain client relations: discuss concerns, report deficiencies, and obtain new assignments.
- Conduct inspections to ensure service delivery meets specifications, client expectations, and quality assurance standards.
- Ensure that equipment is in safe working condition, Associates utilize PPE and safety devices, and all accidents and property damage are reported.
- Make recommendations for business and process improvements that will yield a positive financial impact.
- Schedule Associates and work assignments.
- Manage expenses, reporting, supplies, and inventory.
- Manage preventative maintenance program for all on-site equipment.
- Conduct orientation and training for Associates.
- Meet with Associates to review assignments, performance, attendance, safety issues, etc.
- Administer appropriate corrective action as needed.
Think you have what it takes to be our Operations Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:
- 5 years’ experience supervising custodial (and related) within commercial or industrial buildings.
- High school diploma required; post-secondary education or equivalent experience desired.
- Read, comprehend, implement, and comply with contracts for custodial and related services.
- Plan, direct, and control all custodial activities and related services within large facilities.
- Work collaboratively and effectively with client representatives.
- Manage, supervise, coach, and discipline employees.
- Apply workplace safety practices in compliance with legislation.
- Work with commercial equipment and supplies for custodial and related services operations.
- Work flexible hours and overtime as needed.
- Work under pressure and meet deadlines in an ever-changing environment required.
- Effective communication skills (verbal and written).
Preferred
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Team Player: Works well as a member of a group
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Leader: Inspires teammates to follow them
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Innovative: Consistently introduces new ideas and demonstrates original thinking
Preferred
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Self-Starter: Inspired to perform without outside help
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Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
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Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
