Reports To: Quality Assurance Manager with dotted line to Quality Supervisor
Direct Reports: No Direct reports for this role
Summary
Quality Engineer responsibilities include the development and maintenance of AS9100/ISO9001 QMS system. Other responsibilities will include the coordination of QC teams, resolution of product issues, and customer support.
Job Responsibilities
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Maintaining and improving the ISO9001 and AS/EN9100 policies and procedures including internal audits
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Perform APQP (FAI, PPAP, PFMEA, etc.)
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Planning, Conducting, Tracking and Reporting all QMS audit activities
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Analysis of internal (trends, scrap, SPC, etc..) and customer to drive actions focused on continuous improvement
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Develop timelines and ensure timely completion of all quality requirements/documents
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Liaison with Customers during visits, builds, NPI activities, process/system audits
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Ensure great customer relations are developed and maintained
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Provide written technical responses to customers on quality issues as well as performing ongoing reporting to customers
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Clearly and consistently communicate customer Quality expectations to the Organization
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Lead/ coordinate cross-functional NPI teams on product launches, apply lessons learned to continuously improve the NPI process
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Assisting or Leading cross-functional team to investigate quality issues and recommend technical solutions – be the Quality champion for CI activities
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Quality background to include CAPA problem solving and root cause analysis
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Strong mechanical aptitude and willingness to conduct and/or participate in internal training programs and attend external training as required
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Strong verbal and written communication skills with demonstrated diplomacy and professionalism
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Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques
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Conviction to improve personally and support continuous improvement in the department and company as a whole
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High level of personal integrity
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Professional/mature demeanor under stressful situations
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Ability to work in a fast-paced environment - effective time management skills
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Must be able to work with little supervision; must be self-directed while having the ability to work seamlessly within a cross functional team environment
Work Conditions
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Some travel may be required
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Ability to attend and conduct presentations
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Manual dexterity required to use desktop computer and peripherals
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Overtime as required
Requirements
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Minimum of three years in Community College with Technology diploma or an Engineering degree preferred.
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5-10 years as a QE or related role in Quality Assurance within a machine shop environment preferred
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ISO9001 – 2015 Lead Auditor Certification/accreditation preferred
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Ability to read blueprints and proven competency with standard metrology tools
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Intermediate level computer skills using MS Office Suite of programs
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Close working knowledge of GD&T requirements
