Sales Representative / Server
Ladurée Canada
Toronto, ON

Ladurée is a world-renowned French luxury patisserie founded in 1862. Ladurée is best known for its exquisite collection of macarons, as well as their other high-end and sought-after pastries and treats.

We are looking for enthusiastic and experienced hospitality professionals to become part of our team. Successful candidates will have a unique opportunity to learn and gain experience from this luxury patisserie brand known for its perfection and classical training.

Responsibilities:

  • Over-the-counter sales of Ladurée products: delicate pastries, delicatessen and accessories
  • Providing table service to patrons of our Tea Salon
  • Maintaining exceptional customer service expected by Ladurée, offering product advice and recommendations to customers
  • Abiding by policies and procedures as set out by the Ladurée Handbook
  • Accurately account for all sales in the POS system and be responsible for proper cash handling
  • Contributing to and maintaining the appearance of our Boutique and Tea Salon in line with requirements and guidelines of the brand
  • Maintenance and cleaning of all areas as required during the day

Required skills and qualifications:

  • Experience in retail or in a busy restaurant environment
  • Professional appearance, proper grooming, and presentation
  • Fluent in English and strong communication skills
  • Passion for delivering outstanding customer service as expected in luxury industry
  • Experience working with POS system
  • Attention to details and appreciation of luxury products
  • Ability to recognize, maintain, and build relationship with guests
  • Smart Serve certificate

Looking for candidates who are available to work full-time including Saturday and Sunday.

Application Process: Please submit your resume to this posting. We thank all applicants, but only short listed candidates will be contacted.

Job Type: Full-time

Job Type: Full-time

Experience:

  • sales: 1 year (Preferred)