Inside Sales Representative (Bilingual)
Dichtomatik Canada, Inc
Markham, ON

Job Summary: The Inside Sales Representative is pivotal in our growth strategy nationally with a focus on Quebec and our French speaking customer base. Through targeting of market specific businesses and utilization of sales leads this role will drive sales through exemplary customer satisfaction and best in class product offerings. 'We are service' isn't just our motto, its our passion.


  • Fluent in oral and written communication in French and English
  • 2-3 years experience in customer facing role
  • Experience dealing with distribution based customers preferred
  • Preferred knowledge of sealing solutions
  • Strong mathematical skills


  • Executes customer expectations for all products and services through proactive communication and management of customer requirements
  • Makes calls to target customers to increase awareness of Dichtomatik products and service solutions
  • Confidently presents the Dichtomatik capabilities “message” to customers
  • Drives all aspects of the order fulfillment process, from request for quotation through order placement to shipment … ensuring “best in class” seamless level of customer satisfaction
  • Increase sales through marketing efforts and strengthening business relationships with current customer accounts
  • Promote specific marketing promotions and strategic initiatives with assigned accounts
  • Participate in industry or customer trade shows as required
  • Provide feedback to supervisor about customer programs, policies, or other market trends
  • Provides information to Regional Sales Managers regarding feedback on quotation / pricing from customers
  • Drives issue resolution through proactive communication with shared services
  • Document activity and opportunities in CRM system
  • Must develop functional competence with other roles on the team

Job Types: Full-time, Commission, Permanent

Salary: $55,000.00 to $65,000.00 /year


  • B2B Sales: 2 years (Preferred)


  • French (Required)