Admin Assistant
Coast Mental Health
Maple Ridge, BC
About Coast
Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, and operates a large array of innovative housing and community based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.
Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.

Job Summary

Under the Alouette Heights Manager’s supervision, the Administrative Assistant is responsible for general administrative duties including reviewing referrals, processing cheques for subsidies, calling out clients for appointments with Outreach Services, setting up meetings for staff, creating agendas and minutes for meetings, and other tasks related to Outreach Services.

Program Summary

Outreach Services provide support to individuals in the Maple Ridge community who are homeless or at risk of homelessness. These individuals may face multiple barriers in finding housing which may consist of addictions, mental health issues, financial stress and many others.

Typical Duties:
Performs reception duties including answering telephone, relaying messages to staff, receiving visitors and responding to general enquiries, opening and distributing mail and arranging courier services.
Performs word processing duties such as inputting client information (BC Housing-HIFIS Database), updating manuals, and preparing program calendars/charts.
Provides complete secretarial and administrative support by composing and/or preparing correspondence, maintaining record keeping/filing systems, screening and prioritizing incoming materials, arranging meetings and assists the Manager with enquiries requiring a good knowledge of department procedures and practices.
Performs a variety of advanced word processing functions including typing correspondence, minutes, reports, spreadsheets, tables and graphs (monthly stats) and circulates related information as required. Prepares presentation materials (if needed). Inputs and maintains databases, client information systems and makes basic updates to the intranet and website as required.
Processes and monitors departmental office supply, printing and stationary expenditures and maintains inventory control.
Performs other related duties as assigned.
Job Qualifications
Typical Education, training, and experience.

Grade 12
Office Administration Certificate and/or post-secondary training in office administration and/or a combination of education, experience and training
1 years related experience
Typical Skills and Abilities.

Strong interpersonal communications (written and spoken)
Advanced computer skills including proficiency with office software programs including: word processing, spreadsheet, email, desktop publishing, web based technology and database management software
Ability to type 60 wpm
Knowledge of standard automated office systems
Ability to analyze and resolve problems, and do basic mathematical calculations
Business writing skills
Ability to deal with people with mental illness
Ability to use initiative in organizing and prioritizing personal work routines, handle unusual situations and maintain confidentiality