Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy that introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.
Position Summary:
PCH is seeking a Manager, Human Resources to support the Partners Community Health team. Reporting to the Director, People & Culture, the HR Manager will lead the day-to-day human resources operations and implement strategies and programs that attract, retain, develop, and inspire the best people to deliver on PCH’s vision and mission. Key areas of support include talent acquisition, compensation and benefits, employee and labour relations, attendance management, employee offboarding, and oversight of HR operations.
Key Responsibilities:
- Support implementation of long, medium, and short-term HR plans according to provided strategic and financial goals, managing their implementation and continuous review
- Oversee seamless HR service delivery, supporting business operations through organizational design, workforce planning, advisory services, key processes such as recruitment, and re-organization/change initiatives
- Manage talent and acquisition resources, ensuring effective support of acquisition activities, develop and implement talent acquisition frameworks/processes/procedures, collaborating with all stakeholders including HRBP and Corporate management to address front-line and corporate recruitment needs
- Contribute to management team discussions and decision-making, solving problems, managing issues, and ensuring activities align with organization's vision
- Prepare or oversee the preparation of recommendations, extraction of data, reports, and responses to contentious issues and information requests
- Support compensation and benefits management with oversight of policies, procedures, analysis, and comparison of benefits plans and compensation models
- Handle complex benefits inquiries if required
- Support the management of the Health, Safety and Wellness work, alongside the Occupational Health Nurse, and OH&S partners
- Manage HR department resources, including hiring, training, motivating staff, providing development opportunities, conducting performance reviews, and handling employee relations, including discipline and grievances
- Conduct workplace investigations in unionized and non-unionized environment; recommend and implement corrective actions, prepare materials for grievances and arbitrations, and handle stage one grievance meetings
- Support with attendance management, offboarding, and terminations of unionized and non-unionized employees
- Oversee the policy review and policy development for the People & Culture and Health & Safety Policy Manuals
- Support the ongoing management and development of the HR Information System
Qualifications:
- Bachelor’s degree with major or emphasis in Human Resources, Business Administration, or closely related field
- CHRP designation or equivalent is preferred
- Minimum 5+ years of HR generalist experience. Proven work experience as an HR Business Partner is essential
- Must have Not-For-Profit experience, ideally in LTC/senior living/health care or community care/service or group housing
- Knowledge of legislation; collective agreements; policies and procedures; internal standards and guidelines (staffing, compensation, attendance support, return to work and employment accommodation, respectful workplace etc.) to provide advice, interpretation, application, and support
- Understanding of current and emerging HR trends and practices, including talent management, succession planning, leadership development, employee selection, workforce planning, and diversity, equity and inclusion.
- Leadership skills to advocate for and implement innovative initiatives that improve service delivery, as well as to guide, mentor, and motivate staff to achieve PCH’s goals.
- Project management abilities to ensure high-quality service delivery in developing and implementing HR initiatives.
- Proficiency in relevant software applications (e.g., Excel, Word, PowerPoint, Outlook).
- Excellent autonomy, able to work under pressure in a fast-moving environment, solution orientation balanced with delivery focus
- Coaching and mentoring competencies, with expertise supporting organizational change initiatives.
- Understanding and experience in the application of the applicable provincial Occupational Health and Safety Act and associated regulations
- Ability to build trust and strong relationships at multiple levels (Senior Leadership, Clinical and Operational Leadership, Union partners, etc.)
- Up-to-date knowledge of applicable provincial and federal legislation and regulations
- Highly developed written and verbal communication skills
PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, fosters a culture of belonging and allows us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.
To learn more about PCH, visit our website here: https://partnerscommunityhealth.ca/
To learn more about Wellbrook Place, the new long-term care homes and seniors hub, click here: https://www.partnerscommunityhealth.ca/wellbrook-place/
Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.
