Call Centre Representative - Work from home!
Campaign Support Ltd
Saskatchewan

Job Summary

Position Status: Flexible Hours (project-based)

Start Date: Immediately

Hourly rate: $12.50/hour + 4% vacation pay

Location: Work from home / Remote

Hours of Operation (EST):

Mon-Fri 3:00pm-12:00am

Sat 10:00am-9:00pm

Sun 12:00pm-9:00pm

To be considered for this job, please ONLY complete the job application below. Do not upload your resume.

JOB APPLICATION:

http://www.campaignsupport.ca/ (CLICK ON JOBS)

Are you looking for a job you can do from the comfort of your own home?

We are currently hiring outbound call centre agents to join our at-home call centre in supporting our valued clients. Candidates should have a keen interest in delivering written scripts and conducting surveys while being committed to delivering exceptional customer service in a caring and considerate manner using the telephone and our computer-assisted software.

Who are we?

Campaign Support Ltd. is a full-service direct contact management company. Campaign Support Ltd. provides direct contact marketing and support services to a wide variety of clients in politics, public affairs, energy, emergency services, healthcare, aviation, agriculture, waste management, financial services, and manufacturing. We serve our clients with a team of inbound and outbound contact centre agents who use the latest telephone and online data capture, analysis and visualization tools.

Qualifications

*Legally entitled to work in Canada.

*Excellent command of the English language - both oral and written.

*Excellent phone etiquette. Previous call center experience would be considered a strong asset.

*Bilingualism (English/French) is considered an asset.

*You must have a quiet place to work from, free of distractions.

*Own or willing to purchase a quality USB Headset.

*Available for a minimum of 4 shifts a week and 2-weekend shifts a month. The hours of our shifts are all in eastern time zone and range from 3pm-midnight during the week and 10am-9pm Saturday and Sunday.

*Must have the ability to work independently and follow instructions and written scripts.

*Working knowledge of PCs and strong keyboarding skills.

*A PC computer (not MAC) with Windows XP or newer, minimum dual-core processor and 4GB of RAM.

* High-speed internet access–the connection must be DSL or cable, no satellite.

*Wired internet connection with easy access to your modem. (no wi-fi)

Key Competencies:

*Oral and written communication skills

* Problem-solving skills

*Adaptability and flexibility

*Computer skills (hardware, software, troubleshoot)

Essential Job Functions/Responsibilities

Our projects span a multitude of subject matters and project types ranging from political to agricultural. Your primary responsibility will be delivering in an un-biased manner pre-written scripts and conducting surveys on behalf of our clients.

*Positive attitude and demonstrated ability to get along with others.

*Professional and pleasant telephone manner.

*Must have flexibility and willingness to accept various shifts.

*Must be available to work during hours of operation, including weekends.

*Accurately complete appropriate documentation for each transaction.

*Participate in continuous improvements, with focus on service excellence.

*Participate in cross-training initiatives and mentoring opportunities.

If you are interested in applying for this position please complete our job application by cutting and pasting the link below into your browser:

JOB APPLICATION:

http://www.campaignsupport.ca/ (CLICK ON JOBS)

If you require accommodation when applying for this job, we will work with you to meet your needs. Please contact Human Resources at Campaign Support.

Job Type: Part-time

Salary: $12.50 /hour

Location:

Saskatchewan (Required)

Job Type: Part-time

Salary: $12.50 /hour

Experience:

  • sales: 1 year (Preferred)

Location:

  • Manitoba (Preferred)

Language:

  • English (Preferred)
  • French (Preferred)