Switchboard Operator - Switchboard
London Health Sciences Centre
London, ON
Posting Period
Open: October 5, 2019

Deadline: October 31, 2019

Non-Union

Department Name
Switchboard

Reporting to the Coordinator, the Switchboard Operator is responsible for answering and redirecting all internal and external telephone calls coming into the switchboard as well as processing the applicable emergency line code procedures within the organization. The Switchboard Operator is also responsible for the administration of applicable messaging devices.

Rate of Pay: $21.853 per hour - $23.420 per hour

Hours of Work: Up to 22.5 hours per week

Qualifications
Successful completion of a Secondary School diploma (OSSD) or equivalent acceptable to the Hospital
Successful completion of an Emergency Telecommunications Certificate
Minimum one (1) year recent, related experience Proficient computer skills including word processing, spreadsheets, and email
Demonstrated proficient communication skills; both verbal and written
Advanced Attention to detail
Demonstrated ability to organize and prioritize work
Demonstrated ability to problem solve
Demonstrated excellent customer service skills
Demonstrated knowledge of and commitment to the principles of patient family centred
Demonstrated knowledge of and commitment to patient and staff safety at LHSC
Demonstrated ability to attend work on a regular basis

Immunization Requirements:
Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis.
Provide documentation of the Tuberculosis skin testing (two step)
London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.

We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC encourages applications from persons with disabilities and we are committed to providing accommodations upon request.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 3 months.