Gatineau, QC, Canada ● Moncton, NB, Canada ● Montreal, QC, Canada ● Quebec City Area, QC, Canada ● Quebec, Canada ● Sherbrooke, QC, Canada Req #462
Thursday, February 11, 2021
Working together to be our best!
First National is Canada’s largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities and a culture that celebrates both hard work and teamwork, First National team members are supported to lead, learn and grow.
If you are ready to join First National’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.
We are hiring a Bilingual Fulfillment Specialist, Third Party Residential Underwriting!
Manager, Third Party Residential Underwriting
February 11, 2021
February 28, 2021
Hours of Work:
8:30 a.m. – 5:00 p.m.
Great location! Steps away from the main public transit station
What we offer:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
- Eligibility for benefits is dependent on the terms of employment
Reporting to the Manager, Residential Underwriting, the Fulfillment Specialist supports the underwriting and credit decision process by reviewing all required documentation and applying sound due diligence. The Fulfillment Specialist is responsible for escalating any inaccuracies, issues, or items that are incomplete and potentially present risk to the Company.
Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
Interacts with mortgage brokers for the collection of all required documents to satisfy mortgage commitment conditions
Reviews and verifies accuracy of required documentation related to income, down payment and the property using sound due diligence and in compliance with internal and regulatory guidelines prior to signing off on any mortgage conditions or documents, where applicable
Escalates any documentation issues to the Underwriter for review and sign off
Documents clear and complete notes within the mortgage underwriting system
Responds to all inquiries within established turnaround times
The Requirements Needed:
Strong communication skills—both written and verbal (French and English)
Completed post-secondary education or equivalent work experience required
Previous experience within Financial Services sector preferred
Previous experience within Mortgage industry an asset
Working knowledge of PC software in a Windows environment required
Ability to build and maintain positive relationships
Strong aptitude for service excellence
Ability to deal with conflict
Attention to detail
Strong organizational and time management skills
Positive team player
Fully competent in working with basic PC software and working knowledge of the suite of Microsoft office products
Ability to manage pressure in an environment of high volume processing with tight turnaround times
Strong written communication skills, in both English and French
This position requires linguistic fluency. Priority will be given to candidates completely fluent in English and French.
Why join First National?
Bright open concept office environment
Large kitchens with a coffee and latte maker to enjoy at no cost
Supportive teamwork focused environment
Collaborative entrepreneurial spirit
Opportunities to give back to the communities and work through events focused on a variety of charities
Ongoing social events throughout the year
Extensive training programs to set our employees up for success
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at email@example.com.
We would like to thank all applications for their interest, but only candidates selected for an interview will be contacted.
Job Family Residential Underwriting (RUW) Pay Type Salary