Professional Automotive Service Advisor
Mission Automotive – Mission, BC
Job Type:
Full-time (includes Saturdays)
Work Location: In-person
About Us
At Mission Automotive, we pride ourselves on delivering a professional, customer-first experience. With years of industry expertise, our team is committed to providing reliable service, honest advice, and a welcoming environment for every customer—whether online or in person.
Position Overview
We are seeking a mature, professional, and customer-focused Service Advisor to join our team. This role is ideal for someone who is organized, works independently, and consistently delivers high-quality service while maintaining a polished and professional demeanor.
Key Responsibilities
- Greet customers in a courteous and professional manner
- Accurately gather and record customer and vehicle information
- Recommend, explain, and sell maintenance and repair services
- Prepare and manage repair orders with accuracy
- Communicate with technicians to ensure timely service completion
- Keep customers updated on vehicle status throughout the day
- Review completed work and invoices clearly with customers
- Handle payments and maintain accurate records
- Support team goals and maintain dealership standards
- Perform additional duties as required
Qualifications
- Previous experience as a Service Advisor or in automotive sales (preferred)
- Strong customer service and communication skills
- Solid understanding of automotive maintenance and repair
- Excellent organizational and multitasking abilities
- Ability to work independently and as part of a team
- Professional appearance and attitude
- Valid BC Driver’s License (required)
- Availability to work Saturdays
What We’re Looking For
We are only considering serious, reliable, and professional applicants who take pride in their work and are committed to delivering exceptional customer service.
Why Join Us?
- Supportive team environment
- Established and reputable local business
- Opportunity to grow within the automotive industry
- A workplace that values professionalism and customer care
Apply Today
If you’re passionate about the automotive industry and enjoy working with people, we’d like to hear from you. Apply now and become a valued member of the Mission Automotive team.
Pay: $20.00-$31.67 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
Education:
- Secondary School (required)
Experience:
- Automotive : 5 years (preferred)
Licence/Certification:
- Class 5 Licence (required)
Work Location: In person