We All Need Somebody to Lean On
Everyone needs support.
The big question is what do you want? Do you want to work on challenging projects that make a difference? Do you want to work in a place where collaboration, risk-taking, and creativity are strongly expressed in the culture?
If that describes you, then Raven Studio is where you belong.
Raven Studio is a commercial Furniture Dealer with locations in London and Kitchener. We have a design mind-set that puts people first. Our passion is to design workspaces into Living Offices that foster connection, creativity and productivity – human-centric design. We believe that the details are not the details – they make the design.
We are ambitious and growing. We’re looking for a new Sales Support & Studio Impresario to add to our vibrant operations team and we hope our search ends with you.
As a Sales Support person, your primary goal will be specifying, creating and verifying customer quotes, but it’s not limited to just those three things! You will require the skill of adapting to rapidly changing situations, having a sharp eye for detail, as well as the subtler art of nurturing customer relationships.
You will occasionally be called upon to create a presentation to illustrate the vision that Raven Studio has for the client, or even showcase some of the 3D renderings the design team creates.
As Studio Impresario, you will be responsible for customers’ experiences of our Kitchener Studio. This will involve co-ordinating with visitors prior to their arrival and ensuring that they are well cared for while in our Studio. You have a flair for hosting and understand that every nuance of a visit adds to a lasting impression of our company.
Occasionally, you will plan events for our Studio such as continuing education events for designers in the region (4-6 per year). You will also greet walk-in customers and show them furniture in our Studio.
If you have an interest in it, you can also assist with our social media presence.
You will be supported in what you do: technology, training, support from other members of the operations team, expert advice and more. Success is a team effort here.
The Right Fit
We care about who you are as much as what you’ve done. A great fit with Raven Studio would mean that you are:
Customer Focused – You go to great lengths to delight internal and external customers. You know how to make people feel heard and valued.
Open – You share your thoughts freely, collaborate well, and welcome feedback on your work.
A Problem Solver – You chase down solutions with creativity and energy. When you need help, you go and find it. You are curious and love to learn new things.
An Exceptional Communicator – You can adjust your style to suit your audience and achieve clarity in every medium.
Business Savvy – You see how details can affect people and finances and can make calculated decisions with that big picture in mind.
Above all, you care. The outcomes matter deeply to you, and those include the finished project, the bottom-line impact, and the relationships you build along the way.
For this role, you must have:
- Minimum of a College Diploma
- 2 years of administrative support experience, such as administrative assistant or sales assistant
- Excellent attention to detail
- Strong communication skills
- Comfortable working in a fast-paced environment
- Strong computer skills
- Ability to take initiative and work well in a team
- Be eligible to work in Canada
We’d be happy if you had:
- Experience with social media platforms
- Extensive knowledge of Microsoft PowerPoint and Publisher
- Experience working in commercial furniture dealer or manufacturer
- An amazing personality and sense of humour
Are You A Raven?
This is a Full-Time permanent position at Raven Studio, working primarily out of the Kitchener office. On occasion, you’ll travel to our home office in London to work with the team there. Full insurance packages, vacation, and other incredible perks other than cake are part of the whole Raven Experience.
Important Next Steps
If this sounds like you, we’d like to hear from you! Please send us an email with your resume and importantly, write us a note telling us why we should hire you.
We thank all applicants for their interest in the role, however only those selected for the interview will be contacted.
Job Type: Full-time, Permanent
- Extended health care
- Vision care
- Disability insurance
- Dental care
- Life insurance
- Flexible working hours
Job Types: Full-time, Permanent