Location:
Montréal, QC, CA, H3A 3J2
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Req ID: 53986
Jobs by Category: Health
Job Function: Administrative
Status: Full Time
Schedule: Temporary
Description
Location: 600 de Maisonneuve Boulevard West, Montreal, H3A 3J2 (Hybrid - 3 days at the clinic + 2 days remote)
Status: Temporary (1 year), full-time (37.5 hours/week)
Schedule: Monday to Friday, 8:30 a.m. to 4:30 p.m. (must be available between 7:30 a.m. and 5:00 p.m. based on operational needs)
Be part of an innovative team using cutting-edge technology! Join our team!
The team members in the clinic are dynamic, passionate, and always ready to provide the best client experience. They genuinely enjoy interacting with patients.
Here’s the impact you’ll have and what we’ll accomplish together:
The medical office assistant will be responsible for performing various administrative tasks, delivering exceptional customer service to high-profile executive patients, and working as part of a team to achieve departmental goals.
Your responsibilities will include:
Schedule appointments for patients
Handling requests from assigned physicians
Answering patient phone calls
Sorting messages for physicians or nurses
Contacting external medical clinics to schedule follow-up appointments for patients
Occasionally following up on missing test results
Performing any other related administrative tasks
Qualifications
You have:
High school diploma completed
Minimum one year of customer service experience required
Bilingualism (spoken and written) is essential
Basic knowledge of MS Office (Outlook, Excel, Word)
Attention to detail and precision
Knowledge of medical terminology (an asset)
Polite and courteous demeanor
Fast execution and discretion
Respect for confidentiality
Reliability and punctuality
Good stress and priority management
Ability to multitask
Neat and professional appearance
Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this posistion's main responsibilities given its provincial scope.
Salary Range: $20-$37
Performance Bonus or Sales Incentive Plan: 0%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …
Job Type: This is for a current vacancy
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
