Overview
We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, familiarity with medical operations, and proficiency with electronic medical records systems. Prior experience with office management and multi-line phone systems is highly valued. The Medical Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.
Responsibilities
- Greet patients warmly and professionally upon arrival, ensuring a welcoming environment
- Schedule, confirm, and reschedule patient appointments using electronic scheduling systems such as Accuro
- Manage multi-line phone systems to answer inquiries, transfer calls, and provide information effectively
- Collect and verify patient information, insurance details, and update electronic medical records accurately
- Assist with check-in and check-out procedures, including processing payments and OHIP coverage
- Maintain organized front desk operations, including filing, faxing, and correspondence
- Ensure compliance with healthcare privacy regulations and confidentiality standards
- Support administrative tasks such as data entry, document preparation, and inventory management
Requirements
- Prior experience as a medical office receptionist is preferred
- Proficiency with electronic medical records systems such as ACCURO is required
- Strong knowledge of medical terminology and healthcare documentation standards
- Excellent organizational skills with attention to detail in managing schedules and patient information
- Experience working with multi-line phone systems in a fast-paced office environment
- Exceptional communication skills both written and verbal
- Office experience in a healthcare setting is preferred
- Ability to handle multiple tasks efficiently while maintaining professionalism under pressure
Pay: $18.00-$20.00 per hour
Work Location: In person
