Overview
Are you a friendly and organized individual looking to join a welcoming team? We are currently seeking a dedicated Front Desk Associate for our motel, where you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay.
Key Responsibilities
- Greeting Guests: Welcome guests with a warm and friendly demeanor, ensuring they feel at home from the moment they arrive.
- Check-In & Check-Out: Efficiently handle the check-in and check-out processes, maintaining accuracy and attention to detail.
- Guest Service: Provide exceptional service by addressing guest inquiries, resolving issues, and offering recommendations for local attractions.
- Administrative Tasks: Manage reservations, answer phone calls, and perform basic bookkeeping duties.
- Safety and Security: Maintain a safe and secure environment for guests and staff by following established procedures.
- Working Hours: Hours typically range from 14–16 per week; however, candidates should be flexible to work additional hours during the summer and as operational needs require.
- Please, understand that is a fluid position and not every task is listed here. On occasion additional tasks may be added at the discretion of management.
Desired Qualities
- Excellent Communication Skills: The ability to communicate clearly and effectively with guests and team members is essential.
- Customer Service Oriented: A passion for providing outstanding customer service and creating memorable guest experiences.
- Problem-Solving Skills: The ability to think on your feet and handle guest issues with tact and efficiency.
- Organized and Detail-Oriented: Strong organizational skills with a keen eye for detail to manage reservations and administrative tasks accurately.
- Team Player: A cooperative and flexible attitude to work collaboratively with the motel team.
- Professional Appearance: Maintain a neat and professional appearance to represent our motel positively.
Qualifications
- Previous experience in a customer service or hospitality role is preferred but not required.
- Basic computer skills and familiarity with reservation systems are a plus.
- Must be available to work flexible shifts, including weekends and holidays.
- Candidate must be a resident of the Goderich area or be located within a reasonable driving distance of Goderich to be considered for the position.
If you are enthusiastic about hospitality and are eager to contribute to a positive guest experience, we would love to hear from you! Please send your resume and a brief cover letter to [email protected] to apply.
Job Type: Part-time
Location:
- Goderich, ON N7A 2Z7 (required)
Work Location: In person
