Job Overview
We’re seeking an experienced Senior Computer Repair Technician to join our team. The ideal candidate is highly skilled in hardware and software diagnostics, motherboard-level repairs, BIOS unlocking, and advanced component replacement for laptops and desktops. You’ll work on a variety of systems from major brands such as HP, Dell, Lenovo, and Apple, ensuring every unit meets the highest standards before it reaches our customers.
This position requires hands-on expertise, strong troubleshooting skills, and the ability to identify and repair complex faults at the board and component level.
Responsibilities
- Diagnose and repair laptop and desktop hardware, including motherboards, CPUs, GPUs, charging ports, and power circuits.
- Perform component-level repairs such as soldering, reflow, and reballing using professional tools.
- Replace defective parts (LCDs, keyboards, batteries, SSDs, etc.) and ensure full functional testing after repair.
- Troubleshoot and reinstall operating systems (Windows, macOS, Linux), including driver and software optimization.
- Identify root causes of issues such as no-power, no-display, liquid damage, or overheating.
- Maintain detailed service records and track repair progress through internal ticketing systems.
- Ensure all repairs meet internal quality standards and are completed efficiently.
- Support junior technicians with technical training and supervision when needed.
Qualifications
- Minimum 2 years of experience in laptop and desktop hardware repair, including component-level diagnostics.
- Proficiency with multimeters, oscilloscopes, soldering/rework stations, and hot air tools.
- Strong understanding of motherboard schematics, DC-in power flow, and short-circuit tracing.
- Experience in BIOS programming, firmware flashing, and unlocking systems.
- Knowledge of Windows, macOS, and Linux installation and troubleshooting.
- Ability to read and interpret board diagrams and identify faulty ICs and circuits.
- Excellent attention to detail and commitment to high-quality workmanship.
- Strong organizational and communication skills; ability to multitask and meet deadlines.
Preferred Skills
- Experience repairing laptops (e.g., ThinkPad, Latitude, EliteBook, MacBook).
- Familiarity with lock removal processes.
- Basic inventory management for parts and tools.
Compensation
Competitive hourly or salary rate based on experience.
Opportunities for growth and advancement within a rapidly expanding refurbishment business.
Job Type: Full-time
Pay: From $25.00 per hour
Work Location: In person
