B2B Growth & Corporate Accounts Manager
Position Overview:
The B2B Growth & Corporate Accounts Manager is responsible for driving the growth of Black Bow Gift Co.'s corporate gifting business while coordinating the successful development and delivery of B2B client projects. Reporting directly to the CEO, this role combines business development, account management, creative concept development and project coordination.
The ideal candidate has experience in B2B sales or account management, eCommerce and project coordination, with the ability to understand client requirements, develop thoughtful solutions and manage multiple projects from initial opportunity through successful delivery.
Key Responsibilities:
- B2B Business Development: Identify and pursue new corporate opportunities through proactive outreach, networking, referrals, partnerships and relationship building. Build and manage a strong sales pipeline and contribute to established B2B growth targets.
- Corporate Account Management: Develop strong relationships with prospective and existing corporate clients, understand their business and gifting needs, and identify opportunities for one-time projects, recurring programs and long-term account growth.
- Proposals & RFPs: Develop professional proposals, gift design concepts, communication materials, presentations, quotes and recommendations. Identify and coordinate responses to relevant RFPs, procurement opportunities and corporate requests.
- Gift Concept Development: Translate client objectives, budgets, audiences and brand requirements into creative and commercially viable gifting concepts. Research products, packaging, customization options and vendors to develop thoughtful recommendations.
- B2B Project Coordination: Manage corporate projects from approval through final delivery, coordinating timelines, budgets, client approvals, artwork, sourcing, customization, recipient information and other project requirements.
- Sourcing & Research: Research products, vendors and customization opportunities; obtain pricing, availability and lead times; and evaluate options based on quality, budget, profitability, timelines and logistical feasibility.
- Operations & Logistics Coordination: Work closely with the Operations Lead to ensure project requirements, production specifications and timelines are clearly communicated and achieved. Coordinate purchasing, vendor timelines, customization and shipping requirements while proactively identifying potential project risks.
- eCommerce & Digital Sales: Utilize eCommerce platforms and digital tools to support corporate sales, client programs and scalable B2B gifting solutions. Contribute ideas for improving the online corporate customer experience.
- Sales Tracking & Reporting: Maintain accurate client, pipeline and project and client information, monitor B2B performance and provide insights into opportunities, sales activity and account growth.
- B2B Growth Initiatives: Collaborate with the CEO on initiatives that support continued corporate growth, including new programs, partnerships, sales channels, events and strategic opportunities.
Requirements:
- Minimum 3 years of relevant experience in B2B sales, account management, business development or a related client-facing role.
- Minimum 2 years of experience coordinating projects, preferably involving multiple stakeholders, vendors, timelines or customized deliverables.
- Experience working within an eCommerce environment and strong understanding of online and offline customer experiences.
- Proven ability to develop and maintain professional client relationships and identify opportunities for business growth.
- Experience developing or contributing to business proposals, presentations, quotes or RFP submissions.
- Strong research skills with the ability to source and evaluate products, vendors and solutions against specific project requirements.
- Excellent organizational and project management skills with the ability to manage multiple opportunities and projects simultaneously.
- Strong written and verbal communication skills.
- Creative and resourceful problem-solving skills combined with meticulous attention to detail.
- Comfortable working with budgets, pricing, timelines and logistical requirements.
- Tech-savvy and comfortable learning CRM, eCommerce and project management systems.
- Ability to take ownership, work independently and collaborate effectively with operational teams.
- Ability to thrive in a growing, fast-paced and detail-oriented business.
Preferred Skills:
- Experience with Shopify or other eCommerce platforms.
- Experience in corporate gifting, promotional products, branded merchandise, events, hospitality or another customized B2B environment.
- Experience responding to RFPs or working with corporate procurement processes.
- Experience with CRM and sales pipeline management.
- Experience sourcing products, working with vendors or coordinating customized products.
- Existing experience with networking, business development events or building B2B relationships.
- Strong presentation skills and confidence communicating with corporate decision-makers.
What We Offer:
This role provides the opportunity to take meaningful ownership of a growing area of Black Bow Gift Co. and play a direct role in developing our corporate business across Canada. You will work closely with the CEO and operational team while building relationships with clients, developing creative gifting solutions and helping shape the continued growth of our B2B services.
Compensation:
$42,000–$65,000 annually, based on experience, plus performance-based incentive.
Job Type: Full-time
Pay: $42,000.00-$65,000.00 per year
Benefits:
- Casual dress
- On-site parking
- Paid time off
Flexible language requirement:
Application question(s):
- What unique skills and knowledge can you bring to our team?
- How many years of experience do you have in B2B sales, business development, corporate account management or a similar client-facing role?
- How many years of experience do you have managing or coordinating client projects involving multiple deadlines, stakeholders, vendors or deliverables?
- Do you have experience developing or contributing to client proposals, presentations, quotes, RFP responses or other business development materials?
- This is a full-time, on-site position based in Dartmouth, Nova Scotia. Are you able to work on-site as required?
- Do you have professional experience working within an eCommerce business or with an eCommerce platform such as Shopify?
Work Location: In person
