Job Overview
We are seeking a highly organized and detail-oriented Medical Secretary to join our healthcare team. The ideal candidate will provide essential administrative support within a busy medical or dental office, ensuring smooth daily operations. This role requires excellent communication skills, proficiency with electronic medical records, and familiarity with medical and dental terminology. The Medical Secretary will serve as the first point of contact for patients and healthcare professionals, managing appointments, patient records, and administrative tasks efficiently.
Duties
- Greet patients and visitors in a professional and friendly manner at the front desk
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Maintain and update electronic medical records using systems such as Epic and Dentrix
- Verify patient insurance information and process billing or payments as needed
- Prepare and organize patient charts, reports, and other documentation
- Assist with appointment scheduling, cancellations, and reminders
- Handle correspondence via email, mail, or fax to coordinate care and administrative needs
- Ensure compliance with healthcare privacy regulations and office policies
- Support clinical staff by performing administrative tasks to facilitate patient care
Qualifications
- Prior experience as a Dental Receptionist or Medical Secretary in a healthcare setting preferred
- Proficiency with Electronic Medical Records systems such as Epic or Dentrix required
- Strong knowledge of Medical Terminology and Dental Terminology is essential
- Office experience with front desk responsibilities and multi-line phone systems preferred
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Strong communication skills—both verbal and written—are necessary for interacting with patients and staff
- Familiarity with medical or dental office procedures and administrative practices is highly desirable
- Ability to maintain confidentiality and adhere to HIPAA regulations
This position offers an opportunity to be an integral part of a dedicated healthcare team while utilizing your administrative expertise in a rewarding environment.
Pay: $18.29-$29.36 per hour
Work Location: In person
