What you'll do
The Revenue Operations Clerk performs account analysis and approves payment arrangements for delinquent accounts and recommends write-offs. Invoices patients, medical service plans and other organizations. Maintains and updates collection files and responds to inquiries regarding accounts.
Invoices patients, medical service plans and other organizations for activities such as patient services, programs, lab tests, medical insurance claims, Alternative Payment Program claims, contract recoveries and provision of drugs.
Processes invoices and related payments by performing tasks such as entering invoices and payments in batches, verifying batch totals with source documents, comparing payments received to the invoices recorded, identifies discrepancies and following up with patients or billing agencies.
Analyzes patient accounts by performing tasks such as reviewing information including age, collection status and credit reports. Identifies discrepancies and makes adjustments.
Identifies problems or discrepancies such as imbalance of sub-ledger to general ledger and suspense account items. Performs accounts analysis by performing duties such as reviewing, extracting and interpreting information in order to determine reason for problem or discrepancy and takes corrective action.
Follows up on delinquent accounts by performing tasks such as initiating and responding to correspondence and telephone contacts with patients, billing agencies and insurers and tracing accounts returned by the post office. Approves, independently, alternative payment arrangements or recommends write-off.
Selects accounts for collection action, and prepares collection listings and supporting documentation by performing duties such as transferring delinquent accounts to collection agencies, maintaining collection files, advising collection agency of payments and queries and providing additional information.
Assists with review of revenue variances and patterns by performing tasks such as collecting data and providing reports on areas such as invoice volumes and customer status.
What you bring/can
Grade 12, successful completion of a recognized accounting course and three year's recent related experience or an equivalent combination of education, training and experience.
Type 45 w.p.m.
Communicate effectively both verbally and in writing.
Deal with others effectively.
Physically to carry out the duties of the position.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’Yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (12) with generous vacation entitlement and accruement.
Flexible work options including flextime, work locations and job sharing (eligibility will vary)
Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Job type: Regular Full Time
Wage: $25.33/per hour + Benefits
Location: 1795 Willingdon Avenue, Burnaby V5C 6E3
Hours/ Days of work: 08:00-16:00, Monday through Friday
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.