Company Overview
"ALBERTA HARDWARE LTD is a well-established hardware store dedicated to providing a wide range of products to meet the needs of our diverse customer base. We are committed to delivering exceptional service and fostering a welcoming environment for all clients and team members."
Summary
"Join ALBERTA HARDWARE LTD as a Customer Service Representative in Fort Macleod, where your role will be vital in ensuring our customers receive outstanding support and guidance. Contribute to our mission of providing quality products and excellent service in a friendly retail setting."
Responsibilities
" Greet and assist customers in selecting products that meet their needs.
- Manage data entry tasks accurately to maintain inventory and sales records.
- Provide multilingual support to serve our diverse clientele.
- Upsell and promote additional products to enhance customer satisfaction.
- Handle customer inquiries via phone and in person with professionalism.
- Maintain clear communication with team members to ensure smooth operations.
- Assist in analyzing sales data to identify opportunities for improvement.
- Support the team in achieving store sales goals through excellent customer service."
- Qualifications
- Proven experience in customer service within a retail or hardware environment an asset
- Strong data entry skills with attention to detail.
- Excellent communication and phone etiquette skills.
- Friendly, approachable, and able to work well within a team.
- Flexibility to adapt to changing priorities and customer needs.
Pay: $18.00-$21.00 per hour
Benefits:
- Company events
- On-site parking
Work Location: In person
