Who We Are
We’re NFP, a 4x Best Places to Work award winner in Insurance and a recognized Elite Agency award winner. We are a leading Insurance Broker and Consultant that provides Property & Casualty, Employee Benefits, Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal.
Exceptional businesses have extraordinary needs and some of our specialty programs include the following:? Aviation, Cyber, Construction, Energy, Environmental, Life Sciences, Manufacturing, Natural Resources, Private Equity, Sports & Entertainment and Transportation.
Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K and U.S. office locations. To learn more, please visit: https://NFP.ca.
The Role at NFP
We’re looking for a Claims Rep to develop and maintain relationships with clients, insurer claims representatives, and adjusting firms on a day-to-day basis. The CR will perform an open claims review and prepare a summary of findings for clients and producers of our Commercial & Transportation divisions.
What You’ll Be Doing
Ensure that claims review is performed 120 days prior to renewal and then as required, annually, semi-annually, quarterly depending on the amount of claims activity
Organize and attend Claims Client meetings to present findings or Email summaries to the client
Develop a customized claims solution for each customer and conduct Loss Run Analyses as required
Troubleshoot claims issues between adjuster and insureds/third parties providing the client with updates along the way; negotiating settlements where needed
Make certain that follow-ups are completed in a timely fashion when a loss is reported and send an opening notice
What You Bring
In-depth knowledge of Personal and Commercial property, auto & liability policies
Ability to explain policy wordings in laymen’s terms
Highly organized with exceptional verbal and written communication skills.
Demonstration of a high degree of initiative and independence of action in completing assignments with minimal guidance to ensure that tasks are delivered
Ability to manage a large workload while working in a fast-paced environment
Possess strong analytical and problem-solving skills including excellent negotiation skills
Sharp attention to detail with excellent decision-making skills
Flexibility and adaptability to changing priorities, deadlines, and technology.
Education and/or Experience:
Typically, more than 3 years of insurance industry experience – preferably in claims
Experience troubleshooting claims issues between multiple stakeholders preferred
Excellent computer skills expected and EPIC fluency an asset
Experience in Microsoft Office products, specifically Word, Excel and Outlook
Certificates, Licenses, Registration:
RIBO License in good standing required
Professional insurance designation preferred (such as CAIB, CIP, CRM, etc.)
What We Offer
A competitive wage including Group health and dental benefits from day one, flexible leave days, RRSP matching, and continuing education assistance/reimbursement
A Focus on Health & Wellness with an excellent EAP program
Opportunities to grow as an insurance professional and advance career
Motivating work atmosphere
A global team of insurance experts focused on client retention, growth, industry innovation, and teamwork
NFP and You... Better. Together.
NFP has a strong commitment to a diverse & inclusive workplace. We understand the value of a workplace where every employee has what they need to reach their full potential. We welcome and encourage applications from all qualified candidates.
Internal Applicants: If you are a current NFP employee with access to the employee portal, please apply by navigating in the PeopleFirst Portal: Menu > Myself > View Opportunities (under My Company)
COVID-19 Update: Please note in some locations we’ve activated work-from-home plans for our offices. Standard operating hours generally remain intact for offices in the remote environment. We continue to stand ready to serve the needs of our clients.