FEED Media House is seeking a forward-thinking part-time/hourly Account Manager to join our team. The Account Manager is responsible for growing and nurturing new and existing client relationships by exceeding expectations and ensuring the timely and successful delivery of initiatives. They are responsible for effectively creating and scheduling unique and original marketing content for FEED’s clients’ social media channels. They will be responsible for continuing to build brands, maximize awareness/visibility, and drive revenue. This person is a design-focused, enthusiastic, organized and innovative team player who assists with key projects.
KEY RESPONSIBILITIES
- Act as the point person with clients, keeping them informed through clear and consistent communication via email, phone, meetings, etc.
- Work closely with team and client to strategize digital marketing campaigns and content ideas that drive lead generation, engagement, conversions and ROI
- Deliver quarterly client KPI reports measuring wins/loses and providing clear guidance
- Oversee, moderate, monitor and enhance the client's social media profiles, including Instagram, LinkedIn, Facebook and TikTok
- Some daily/weekly community engagement to help grow social reach
- Participate in client photo and video shoots, taking the lead on creating shoot plans and mood boards prior to
SKILLS & QUALIFICATIONS
- 2+ years of professional experience in digital account management and digital marketing
- Undergraduate degree in communications, marketing, advertising, public relations, or new media design
- Exceptional written and verbal communication, with strong attention to detail and organizational skills
- Experience with Instagram, Facebook, LinkedIn, TikTok and emerging social media platforms
- Strong analytical skills and ability to track metrics proving ROI of marketing efforts
- Knowledge of social post-scheduling software (Loomly, Later, Buffer or similar)
- Examples of account management successes and wins
- Be able to spot digital marketing opportunities in client's niches
NICE TO HAVE
- Experience with Illustrator, Photoshop and InDesign, specifically with mockups, web design and multimedia presentation
- Experience with Project Management tools such as Teamwork or Monday.com
- Experience with DSLR photography, composition, and editing
- Can speak, read and write in French
FEED Perks for hourly/contract employees include, remote work with flexible hours, corporate rates at GoodLife Fitness and the opportunity to work with some of the best in the digital marketing biz!
Candidates from diverse groups are encouraged to apply. We are grateful to all applicants for their interest in this exciting career opportunity; however, we will only contact those who have been shortlisted.
Job Types: Part-time, Fixed term contract
Pay: $25.00-$27.50 per hour
Benefits:
- Casual dress
- Commuter benefits
- Company events
- Flexible schedule
- Work from home
Experience:
- Marketing: 2 years (required)
Licence/Certification:
- Driver's license (preferred)
Work Location: Hybrid remote in Hamilton, ON
