We are seeking an enthusiastic, super talented senior IT technician to work with the Innovation Networks team in support of our clients. In addition to providing a high level of client service, you will develop strong relationships with clients and staff, provide user support to both local and remote users, maintain system documentation, and contribute to IT projects as required. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.
This position must provide exceptional client and customer-focused incoming technical service using multiple channels of communication, such as email, and phone, following issues to resolution. Considered to be a dynamic person who will collaborate with other team members.
What Innovation Networks is Looking For?
Skill and Attributes Qualifications
The qualified candidate must have:
At least two professionally recognized certifications (A+, Network+, Security+, Microsoft, Cisco)
Extensive knowledge about Microsoft cloud and on-premise environments, including desktop/server operating systems and functions, Active Directory, Azure, Entra ID
Extensive infrastructure knowledge, including networking, routing/switching/firewalls, servers, & workstations
Key Responsibilities:
Additional Skills or Assets
We are only reviewing applicants that currently live in the Lower Mainland area and are legally entitled to work in Canada.
We understand that some applicants don't quite fit the job criteria we are asking but do not be discouraged. In fact, if your background is less than conventional but if you feel passionate that you would make a good fit, as well as have a working reliable vehicle, we encourage you to apply. We would love the opportunity to chat with you, meet you and see if we have a place for you with the Innovation Networks family. If you are interested in becoming a part of the diverse and rapidly growing team of technology professionals, we are looking forward to hearing from you.
We would like to thank all the candidates for spending time to apply for this position. Upon successful screening, only qualified candidates will be notified regarding interviews.
