Telecommunications Contractor
NCTRL Home and Business Solutions Inc.
Victoria, BC

ABOUT OUR COMPANY:

We are rapidly expanding and looking for new members to join our skilled team! NCTRL is a home and business technology solutions provider and official TELUS partner. Our company provides services in Home Automation, Home & Office Security, Telecommunications, Fibre Optics, Networking and Consulting. We are currently based in Victoria, BC and looking to expand to Vancouver, Edmonton, and Calgary.

POSITION OVERVIEW:

We are looking for an Installation and Repair Technician Sub-Contractor to work on our TELUS contract. This position is FULL TIME with guaranteed work and plenty of additional work/overtime available as well as additional sales commissions. This position has a high-income potential for the ideal candidate.

KEY RESPONSIBILITIES:

As an Installation and Repair Contractor your responsibilities will be to install and maintain TELUS equipment, infrastructure and services. This includes but is not limited to, copper and fibre optic structured cabling, television/internet/phone wiring and equipment, as well as security systems installation. While performing the work, it is the responsibility of the contractor to adhere to our strict safety program and policies, while wearing the appropriate safety gear. Once the work has been performed, it is also the responsibility of the contractor to assure customer satisfaction and complete the required documentation to close off the work order. Key performance metrics are tracked and monitored by TELUS, and maintaining high levels of performance and high-quality standards are also the responsibility of the contractor.

EDUCATION/SKILLS REQUIRED:

  • Technical aptitude
  • Strong English language and professional verbal and written skills
  • Computer proficiency specifically in Networking, MS Windows OS, and MS Outlook
  • Ability to work alone, at heights, in confined spaces and outdoors in all weather conditions
  • Strong work ethic with a focus on customer satisfaction
  • Positive attitude
  • Must be willing to work weekends and evenings
  • Highly organised with the ability to manage workloads and appointment times
  • Care about providing exceptional customer experiences, overcoming objections, and handling both favourable and unfavourable customer interactions
  • Normal colour vision which is required to work with colour-coded wiring

PREFERRED EXPERIENCE (BUT NOT REQUIRED):

  • TELUS/SHAW installation and repair experience a major asset
  • HOME SECURITY installation experience a major asset
  • Alarm ITA and/or SA FSR certification a major asset
  • Training in 2GIG, DSC, and/or Alarm.com a major asset
  • Fibre optic installation/splicing experience a major asset
  • Sales experience an asset
  • Customer service experience an asset
  • Data/electrical wiring experience an asset

REQUIREMENTS/WHAT YOU WILL NEED TO PROVIDE:

  • Incorporated business number
  • Proof of professional and business liability naming NCTRL Home and Business Solutions Inc. as an additional insured
  • Proof of vehicle Insurance
  • GST number
  • WorkSafeBC clearance
  • Copper and fibre telecommunications tools
  • Ladders
  • White van/truck with ladder rack (no older than 2013)
  • Laptop/tablet (Windows OS)
  • Cell phone
  • Vehicle GPS unit installation
  • Class 5 driver’s license
  • Background criminal check
  • Must be legally able to work in Canada

WHAT’S IN IT FOR YOU?

  • Salary: $70,000.00 to $120,000.00 /year
  • Additional sales commissions
  • Opportunity to expand skills and training
  • Overtime available
  • Plenty of work
  • Ability to travel
  • Freedom to work independently
  • Pride in your workmanship and the smiles of gratitude on your customer's faces after a job well done!

Job Types: Full-time, Contract

Salary: $70,000.00 to $120,000.00 /year