Position: Dental Administrator
Location: Peterborough, ON
Clinic: Lotus Family Dental
We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.
We’re looking for a skilled and compassionate Dental Administrator to join our team at Lotus Family Dental, a proud part of the Passion Dental Group. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.
Specifics about the role:
Job Type: Full-time
Schedule: 30-44 hours a week
Wage range: $20-30/h depends on the candidate's experience
What you’ll do:
- Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
- Manage phone calls, direct inquiries, and efficiently book appointments
- Maintain and organize the patient database with accuracy and confidentiality
- Oversee insurance claims, billing systems, and follow up with insurance companies
- Establish and manage office protocols to keep operations running smoothly
- Coordinate and optimize appointment schedules
- Provide leadership and foster a team culture focused on outstanding client service
What you’ll bring to the role:
- Strong communication skills – both verbal and written
- Excellent problem-solving abilities and attention to detail
- Friendly, professional demeanor with a patient-first mindset
- Ability to multitask and thrive in a dynamic, fast-paced environment
- Dental clinic environment experience will be an asset
Who we are:
Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.
#PassionHP1
Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing
[email protected] 