In 2015, Bridgepoint Active Healthcare, Circle of Care, Lunenfeld-Tanenbaum Research Institute and Mount Sinai Hospital, came together to form Sinai Health System – and leverage our collective expertise and create a system that better responds to the changing needs of our patients, families and clients. Sinai Health has a bold vision and strategy for the future: To create Canada's leading health system pushing the boundaries to realize the best health and care for complex patients. A key enabler of this vision is Sinai Health’s People Plan – which provides an explicit commitment to our people about our commitment to creating a workplace culture and environment that is safe, caring, equitable, compassionate and accountable in order to ultimately provide optimal care to patients and their family caregivers.
To support us on our journey, Sinai Health System is looking for a Medical Secretary to support our Division of Orthopaedics at our Mount Sinai Hospital Campus.
The Medical Secretary is an integral part of a busy and dynamic clinical practice within the Division of Orthopaedics at Mount Sinai Hospital. In this role, you will be expected to exercise sound judgment and independence while managing the day-to-day related administrative activities. You will demonstrate a strong commitment to quality customer service, applying excellent problem solving and communication skills to ensure the success of a physician’s clinical practice within the Department of Orthopaedic Surgery at Mount Sinai Hospital.
Scheduling patient appointments for clinics or procedures including reminder calls.
Preparation of charts for daily clinics and makes sure all results are filed on chart.
Validation of OHIP health cards and MSH cards.
Maintain patient records (sorting faxes, filing)
OHIP billing: submission and reconciliation.
Submit and track expenses for reimbursements
Reviewing messages and transfers messages to physicians with patient chart for follow-up.
Preparing charts for new patient referrals.
Retrieves release of information documents from patient charts in order to forward information to other physicians.
Responding to referrals in a timely fashion; ensuring the correct and timely implementation of referrals to other providers/tests for patients.
Maintains physicians calendars and schedules and process all dictated clinical. Establishing forms, tables, spread sheets, etc. to capture monthly statistics and to maintain clinic processes/flow.
Functions in a public relations role with clients; provides timely, friendly and informative service.
Works collaboratively with other administrative support staff.
Participates in other miscellaneous administrative and other duties as assigned.
Successful completion of a college diploma in a related field from an accredited educational institution.
Minimum of two (2) years of related experience preferably working within a clinic/health environment
Applicants with proven equivalent recent and related training and experience may be considered
Proficiency with medical terminology and medical dicta-typing preferred.
Proficient in Microsoft Word, Excel, Power Point, Outlook
Proficient in use of Electronic Medical Records (Accuro) preferred
Demonstrated work ethic; positive, client focused attitude; superior professionalism; dependability and reliability; demonstrated commitment to providing outstanding customer service
Superior written/oral communication and presentation skills; excellent interpersonal and relationship building skills; ability to effectively convey factual information and detailed explanations
Superior time management, organizational and self-planning skills displaying flexibility by adjusting work schedules according to changing priorities, meeting demanding deadlines and producing high quality work
Demonstrated ability to make decisions, exercise good judgment, discretion and initiative when dealing with confidential information and/or in responding to inquiries
Enjoy working with and helping patients with their concerns
Demonstrated satisfactory work performance and attendance history