Food Service Worker 2, Cafeteria, Dietary
Patient Food Service
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Food Service Worker 2 carries out a variety of duties in the cafeteria according to Food Safe protocols such as preparing, measuring and combining food ingredients, setting up cafeteria station, portioning and packaging food, and assembling sandwiches and salads. Also operates a cash register, balances the float and deposits cash; checks and records food and fridge temperatures; checks and records food and fridge temperatures; stores food items in cold storage, washes dishes and pots; cleans food area, fridges and storage areas; and washes floors and removes garbage. Performs related clerical duties.
What you’ll do
- Prepares sandwich fillings, salads and other related food items by methods such as combining, mixing and/or blending ingredients; measures, mixes, grates and/or blends food ingredients; and assembles items such as sandwiches and salads. Prepares fruits and vegetables by washing and cleaning, peeling, slicing, dicing, and grating, and portioning. Counts, weighs, places onto dishes, wraps and labels food items.
- Operates the cash register according to established procedures, weighs salad bar items to determine price, receives payments, and makes change for purchases. Follows established cashing out procedures such as balancing floats and daily sales.
- Sets up cafeteria station by turning on the hot wells, ensuring that the coffee machine and juice fountain are stocked, and setting up the salad bar. Serves food by methods such as pre-portioning food in accordance with portion control guidelines,
- Garnishes and displays food by arranging and serving food in a manner which attracts customers and ensures maximum revenue is generated.
- Promotes and provides customer service by following customer relations protocols such as receiving customers in a friendly and courteous manner, receiving complaints, investigating problems and taking corrective action.
- Responds to customer/client inquiries regarding product content by referring to product ingredient manuals and providing product information as requested.
- Checks and records food and fridge temperatures by inserting thermometer in edibles and reading fridge thermometers. Advises supervisor of discrepancies arising from the actual versus required food and beverage temperatures.
- Places leftover prepared food items in cold storage according to established protocol by performing duties such as wrapping, labeling and dating items. Retrieves and utilizes leftover prepared food items, opened packages and/or cans before preparing further amounts. Discards refrigerated leftovers according to protocols.
- Ensures all condiments, cutlery and napkins are stocked and rotated according to Food Safe protocols.
- Strips, racks and washes items such as dishes, pots, pans and utensils; operates dishwashing and/or pot washing machines; and stacks clean dishes and utensils.
- Maintains work areas such as kitchen, dining room, food preparation and storage areas by performing cleaning duties such as sweeping and damp mopping floors, cleaning and sanitizing ward cutlery, mugs, dishes, counter tops, sinks, machines and equipment, and spot washing walls and splash areas; and removes garbage as required. Cleans equipment such as fridge, display units, slicers, coffee machine, hot wells, and water and juice fountains.
- Performs clerical duties such as answering the telephone and documenting food, fridge and dishwasher temperatures, and cleaning audits.
- Performs other related duties as assigned.
What you bring
- Grade 10 plus one (1) year’s recent, related experience, or an equivalent combination of education, training and experience.
- Food Safe Certificate.
Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Temporary, Full-time
Wage: $21.91 / Hour
Location: 70 Colony Farm Rd, Coquitlam, BC
Closing date: Applications Accepted Until Position is Filled
Hours of Work: 08:00 - 16:00 (Monday to Friday)
Requisition # 142850E
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.