Title: LLI - Cook
Reporting To: Director of Food Service
Hours: Part time - 6 shifts bi-weekley
4 afternoon (11:30am-7:00pm) and 2 morning shifts (6:30am-1;30pm)
WHAT WE VALUE… PEOPLE
P - PARTICIPATION
E - EXCELLENCE
O - OPENNESS
P - PERFORMANCE
L - LONGEVITY
E - EFFICIENT USE OF RESOURCES
- Certification in Food Preparation designation from accredited school
- Minimum 5 years or related experience in retirement, hospital or hotel setting in volume food preparation
- Knowledge of special and therapeutic diets.
- Familiar with weights and measurements, recipe conversion and portion control
- Completion of Safe Food Handlers Certification course
- Knowledge of Ontario Food Premises Regulation and Canada’s Food Guide
- Ability to work within and promote a team environment
- Must enjoy working with Residents
- Excellent communication skills, both oral and written
- Must be able to read, write and understand English
- Highly organized and able to work independently
Core Competencies are observable abilities, skills, knowledge and traits that define the key behaviours that an employee needs in order to be successful in their role. They are aligned with our values of PEOPLE.
Below is the list of Core Competencies and definitions. To view the Leadership Competency Guide, click on the following link Leadership Competency Guide
Teamwork & Collaboration
To engage constructively with others as part of a team, working together as opposed to working separately, in isolation or competitively. Teamwork and Collaboration involves promoting a positive work environment, resolving conflicts and creating alignment within and across internal and/or external groups and partners.
Acts as an Effective Team Player
- Does their share of the work.
- Understands own and others’ roles / accountabilities within the team.
- Supports team decisions.
- Gives advice or assistance to others to help get the job done.
- Publicly credits others who perform well.
- Puts team goals ahead of personal goals or agenda.
- Sets aside personal biases.
- Actively participates in committees, in-services, care conferences, team meetings.
- Accepts help and advice without feeling criticized.
The genuine intent to foster the long-term learning and development of others through coaching, managing performance and mentoring. Provide support in helping others achieve higher level goals and develop new skills and competencies. Driven by a genuine desire to develop and empower others, rather than simply by a need to transfer skills to complete tasks.
Shares Knowledge and Expertise
- Shares own job and task related expertise with others.
- Provides direction or advice to those with less experience on how to do the work.
- Asks questions to verify that others understand work-related directions or explanations.
- Helps others learn how to do the work by giving detailed instructions and/or on-the-job demonstrations.
Service and Quality Focus
The desire to provide quality, person-centered care. It means focusing one’s efforts on discovering the expressed and unexpressed needs of residents, families and stakeholders and meeting these needs. It is about ensuring quality and resident safety in the delivery of services and complying with existing rules, regulations and legislation. It is expressed in the monitoring of service information, insisting on clarity of roles and expectations and setting up and maintaining systems that enhance quality and maximize efficiencies.
Takes Personal Responsibility for Quality and Service
- Takes personal responsibility for understanding and meeting resident and/or stakeholder needs.
- Pays attention to details to ensure quality service and safe care.
- Continually strives to develop professional knowledge and skill base.
- Understands impact errors can have on others.
- Monitors own work to ensure errors are not made.
- Speaks up appropriately when sees errors made by others.
- Advocates for quality improvement within the workplace.
Acting to understand and respond appropriately to the concerns of others. It involves practicing active listening when interacting with individuals or groups. It includes the ability to reflect on verbal and non-verbal behaviour and communicate effectively.
- Demonstrates objective and active listening.
- Is able to seek out the facts and information before drawing conclusions.
- Picks up non-verbal cues to others’ feelings including tone and choice of words.
- Participates to check understanding and invites open dialogue.
- Is able to accurately describe others’ views of situations.
- Is able to anticipate someone’s next action based on an understanding of their behaviour.
- Creates safety for others to report concerns.
The ability to develop and maintain emotional maturity that is anchored in an accurate awareness of one’s strengths and limitations; an understanding of one’s own emotions and the impact of one’s behaviour on others; behaviour that is consistent with personal and organizational values; appropriate management of emotions; demonstration of resilience in complex and demanding situations; and confidence that one can succeed and overcome obstacles.
Presents with Self Assurance
- Manages own anxieties and appears confident to others.
- Has the courage to make full use of the formal authority of the role.
- Is aware of one’s own feelings.
- Manages own responses when under pressure.
- Remains calm in a crisis.
- Behaves consistently with own values and beliefs.
- Delivers on what they have promised.
- Rises to, and values, a range of challenges.
Holding Self and Others Accountable
Outstanding leaders expect the best from themselves and others and position others and the organization for success by establishing appropriate levels of responsibility, holding them to account for delivery of objectives and implementing appropriate positive / constructive consequences. They hold team members and/or others accountable to execute to high standards of excellence, and they hold themselves accountable to the same or higher standards. They provide clear directions, priorities and expectations. They monitor performance, provide corrective feedback, confront performance issues directly and promptly, and will not hesitate to take action when improvement is not forthcoming.
- Sets clear standards of high performance for themselves.
- Holds self and others accountable to demonstration of values.
- Takes initiative to resolve issues or situations that may compromise the home’s reputation.
- Regularly assesses own performance against organization, team, and individual goals and priorities.
- Provides constructive feedback to co-workers.
Preventing, managing and/or resolving conflicts.
Addresses Existing Conflicts
- Understands and demonstrates the ability to resolve conflict within the team.
- Starts from points of agreement or shared interest to move conversations forward.
- Recognizes each person’s point-of-view.
- Seeks assistance when unable to resolve their conflicts with others.
The ability to understand the business implications of decisions on one’s role, and link daily work to the organization’s strategy. This ranges from a simple understanding to a sophisticated awareness of the impact of the world at large on strategies and choices. This includes the ability to take a long-term perspective on the nature of healthcare and the community served by the organization, charting a course that delivers results today and well into the future.
Aligns Actions with Strategic Goals
- Prioritizes own work in alignment with business goals.
- Reviews own and team actions against the organization’s business plan and adjusts actions / priorities accordingly.
- Understands issues in the business.
- Understands the mission, vision and values.
Keeping promises, following through on commitments. Behaving in an honest, fair and ethical manner. Modeling a high standard to distinguish right from wrong in accordance with our values.
- Speaks out even when it may hurt a trusted relationship.
- Does not engage in activities that may create or appear to create a conflict of interest (e.g. accepting gifts, working privately for families).
- Consistently applies our values to appropriately address difficult situations.
- Maintains confidentiality even when pressured to compromise, unless required to disclose for matters of safety.
- Stays true to values, regardless of internal / external pressures.
- Seeks guidance to deal appropriately with unethical practices and ethical dilemmas.
The ability to understand and effectively manage resources (people, materials, assets.) This is demonstrated through measurement, planning and control of resources to maximize results. Treats the Ministry’s financial resources as if they were the individual’s own.
Understands limits of resources and plans accordingly
- Uses resources efficiently, recognizing that all resources are valuable.
- Conscious of benefits / risks of inefficient use of resources.
- Advises manager when resources are required.
- Offers ideas that enhance service.
Planning, Coordination, Implementation & Evaluation
The ability to plan and coordinate work, understand and effectively manage resources, prioritize steps to taken, anticipate potential barriers and develop contingency plans to address these, and implement activities in a way that ensures the achievement of objectives. At the highest levels, individuals are able to achieve desired results on a consistent basis despite having to deal with unpredictable or unexpected circumstances.
Plans Own Work Activities
- Completes tasks on time.
- Demonstrates the ability to multi-task.
- Keeps appropriate people informed on progress of tasks / projects.
- Identifies when resources will be insufficient for the task and brings to the attention of manager.
- Anticipates and takes action to avoid a problem that might interfere with effective service or program delivery.
- Provides assistance and advice to help get the job done.
Essential Duties are the technical skills and knowledge that an employee requires in order to perform their role. Below is detailed information on required Essential Duties for your position. Comments
1. Preparation of high quality, nutritious meals according to the menu plan, and the requirements of the RHA
2. Plates all meals and ensures Resident food preferences are respected
3. Keeps the kitchen area and equipment clean
4. Maintains a safe working environment
5. Works collaboratively with all Food Services associates
6. Other duties as assigned
We are committed to maintaining a safe and healthy work environment, in accordance with industry standards and in compliance with legislative requirements, which includes taking steps to prevent/minimize occupational injury and illness.
We are also committed to meeting the accessibility standards set out in the Accessibility for Ontarians with Disabilities Act, 2005, including making accessibility an integral part of recruiting, hiring and supporting employees with disabilities.
A physical demands analysis is required by an employer to determine whether an employee has the medical ability, critical strength, and mobility to safely work in a specific job. It provides the information to compare the abilities of an employee with what is required to safely perform the tasks of the position. Please refer to the Health and Safety Manual for position specific physical demands analysis.
Job Types: Part-time, Temporary
- Food Safe, SafeCheck, Food Handler or equivalent (Preferred)