Bay Integrity Associate-Full Time
The Home Depot
Nanaimo, BC
The Bay Integrity Associate’s (BIA) core responsibilities include PID research and Price change/ labeling activities. The BIA will be the main point of contact in PID execution between the MET associate and the store leadership team. Associates in this position will work closely with the MET associates and store leadership to ensure PID execution. They will need to determine root causes of inaccuracies identified and appropriate solutions are developed. Associates in this role are also responsible for handling freight by moving freight from receiving to designated staging areas using the appropriate equipment, communicating with the ASMs, Freight and Receiving Teams to ensure merchandise is optimally staged, removing trash and empty pallets from sales floor. Associates in this role are required to be licensed to use powered lift equipment (i.e., electric pallet jack, slip sheet machine, reach truck, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging areas. The BIA must have the ability to work independently to complete the tasks outlined above. They must have excellent customer service skills to be applied to internal and external customers.

Position Responsibilities:
  • Partner with MET associate responsible for labeling and PIDs at the beginning of shift to obtain completed daily PIDs
  • Determine action required for all PIDs and partner with respective store personnel ( DSs and ASMs)to communicate research that is required for PID variances
  • Ensure all PID research is conducted within 7 days from when the PID was loaded and counts were posted
  • Trigger and post store generated PIDs as required.
  • Assist DSs and ASMs with PID research and ensure all reasons for variances are well documented
  • Provide Store leadership team with game plans on re-occurring variances in the same categories or articles
  • Maintain the cycle counts research and documents for audits and bi-weekly store ops meetings
  • Execute emergency price changes outside of MET hours
  • Working closely with the receiving team to determine the freight flow and assisting with sorting and purging receiving
  • Moving freight safely from receiving to designated staging areas using the appropriate equipment as necessary
  • Maintaining aisle cleanliness and shoppability so that merchandise is accessible, customers are able to move through the aisles easily and merchandise is presented in a visually appealing manner
  • Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise)
  • Maintaining lift equipment and other receiving related equipment (i.e. scan guns) ensuring that it is ready prior to the start of the freight team.
Experience/Knowledge Required:
  • Minimum time in position and performance management code requirements of V2
  • Knowledge of and adherence to Home Depot policies and procedures
  • Excellent communication skills
  • Very good working knowledge of myStoreTools
  • High level of computer proficiency
  • Analytical skills
  • Familiarity with merchandising practices at The Home Depot
Physical Job Requirements and Working Conditions:
  • Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving merchandise
  • Responding to public address system announcements, including customer services calls, pages, and general information
  • Frequently requires the ability to lift and move heavy and bulky items without assistance
  • Climbing ladders up to the height of 12-16 feet to obtain or stock merchandise
  • Ability to use FIRST Phone handheld device in their daily routines
  • Identifying and reading reports, labels and UPCs
  • Associates may encounter uneven walking surfaces due to temporary cracks in the floor
  • Associates may have exposure to dust, gas fumes emitted by power equipment, and noise
  • Associates may be exposed to external weather conditions, drafts and interior temperature changes, and slippery floors
  • Associates may handle merchandise, supplies, and tools with sharp edges or that contain hazardous materials