Phaeton Automotive Group is growing, and Richmond Hill Toyota is seeking a high-performing Used Car Sales Manager to join our leadership team.
This is an outstanding opportunity for an experienced automotive professional with a proven track record in used vehicle operations, inventory management, team leadership, customer retention, and profitability. The successful candidate will join a progressive dealer group that values performance, accountability, and long-term career growth.
What You’ll Bring
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3+ years of progressive automotive sales management experience, preferably within an import dealership environment
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Proven success managing used vehicle inventory, pricing strategy, and gross profitability
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Strong leadership, coaching, and team development skills
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Exceptional communication, negotiation, and customer service abilities
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Results-driven mindset with a strong understanding of sales processes and performance metrics
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High energy, professionalism, and strong organizational skills
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Ability to build and maintain long-term customer relationships
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Strong problem-solving skills and the ability to thrive in a fast-paced environment
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Experience with vAuto and strong overall technical proficiency
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Experience with Reynolds & Reynolds is considered an asset
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Experience with procurement through actions and other channels
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Commitment to confidentiality, integrity, and operational excellence
Key Responsibilities
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Work directly with the General Sales Manager and Used Car Director to establish and achieve used vehicle sales and profitability targets
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Appraise trade-ins accurately and competitively based on market trends, vehicle history, and dealership strategy
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Manage used vehicle inventory levels, aging, and pricing to maximize inventory turn and profitability
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Oversee vehicle reconditioning and certification processes to ensure inventory meets dealership standards
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Execute strategic pricing and merchandising plans across all used inventory
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Monitor market conditions, wholesale opportunities, and competitive trends
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Approve trade evaluations and used vehicle sales transactions
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Coach and mentor Sales Representatives through daily performance management and ongoing training
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Resolve customer concerns professionally and effectively to maintain high levels of customer satisfaction and retention
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Collaborate on advertising and promotional initiatives to support dealership growth objectives
Why Join Phaeton Automotive Group?
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Competitive compensation package and benefits
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Strong management support and positive team culture
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Ongoing leadership development and training opportunities
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Career advancement within a growing dealer group
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Performance-driven environment with the tools and support to succeed
Compensation
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Base salary & bonus, with OTE of $125,000+
Phaeton Automotive Group is committed to creating an inclusive workplace. Accommodations are available upon request throughout the recruitment process for candidates with disabilities.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
