Position Summary
The Service Technician must thrive in a fast-paced environment with high deliverables and develop excellent working relationships with the team and our clients. This role reports to senior management.
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The hours are Monday - Friday from 8:30 am to 5:00 pm.
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Can work evenings and weekends, if required.
Job requirements
A successful Senior Technician is someone who:
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Minimum three years experience in CCTV, Access Control, Alarm Systems
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Proficient with programming for Security, Access Control, Video Systems & Integration.
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Enjoys hands-on work and is prepared for labor-intensive tasks
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Exhibits good organizational and time-management skills
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Strong troubleshooting skills - the ability to quickly and efficiently narrow down issues.
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Superior customer service and communication skills
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Prepare field reports, as required
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Working at Heights certification is preferred.
Responsibilities and Duties
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Pull cable and conduit, run wires & mount various system devices (Alarm Systems, CCTV; IP & Analog, Access Control)
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Work independently and collaboratively with other team members (depending on the task) to achieve common project/site objectives.
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Install and troubleshoot CCTV – includes fixed/PTZ cameras, DVR, NVR, Hybrid, Servers, and video matrix systems.
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Specific knowledge of the following types of systems would be beneficial: DSC, Protégé, Condoplex, Keyscan panels, Kantech, Aiphone, Mircom, MESH, Liner intercoms and entry systems, Network components – jacks, patch panels, switches, routers, hubs, etc
We Offer:
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Opportunity for advancement within the organization.
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Training - both on the job and in class.
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Health benefits- after a probation of employment
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Compensation for mileage
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Company issued mobile phone
Good luck – we look forward to hearing from you!
SMS security is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. SMS security does not discriminate based on disability, race, creed, gender or any other basis protected under federal, state, or local laws. Please advise Human Resources if you require any accommodations.
