Job Category: Policy, Planning & Research
Division & Section: Municipal Licensing & Standards, MLS Policy & Strategic Support
Work Location: City Hall, 100 Queen St. W.
Job Type & Duration: Temporary (12 month) vacancy
Salary: $88,979.80 - $104,540.80
Shift Information: Monday to Friday, 35 hours per week
Qualified List will be established to fill permanent and temporary positions.
Number of Positions Open: 3
Posting Period: 19-Feb-2021 to 05-Mar-2021
Reporting to the Manager, Policy and Planning, the Senior Policy & Research Officer will coordinate, research, develop and implement policy, business processes, work plans and projects to achieve the goals and objectives of the Municipal Licensing and Standards Division.
Research, analyze and develop policy options on a range of municipal issues to support management functions and improve the efficiency and effectiveness of operations
Leads project teams regarding program specific requirements ensuring high standards of work quality and organizational performance
Conducts or facilitates research, provides key information and analysis, draws conclusions and makes recommendations in support of effective divisional decision making
Develop, coordinate and implement all aspects of a public consultation process to support changes to policies and by-laws
Recommend amendments to existing by-laws to improve operations and service delivery
Analyze and research issues and Council direction in support of the preparation and administration of the Cluster's capital and operating budgets and the development and support of long term business plans
Identify new procedures and methods of delivering service to achieve efficiencies
Prepare reports to Standing Committees, Community Councils and City Council on policies and by-laws
Develop and implement work plans to ensure that goals and objectives of divisional/cluster/corporate initiatives are effectively and efficiently achieved
Prepare various correspondences, presentations, reports, briefing notes and other materials for the divisional senior management team
Review and analyze Standing Committee/Community Council/City Council agendas and reports, identifying items for the Manager/Director and initiate and coordinate necessary action for follow-up
Represent the Policy and Planning Services unit at meetings with staff, Councillors, working groups and committees
Monitor activities of other levels of government and municipalities, including but not limited to proposed legislation, that might affect divisional goals and objectives and make recommendations accordingly
Prepare standard operating procedures for the implementation of new by-laws and by-law amendments
Develop divisional communication materials and content for internal and external stakeholders
Identify, collect and maintain performance measures and key performance indicators for the division
Post-secondary education in a professional discipline relevant to the job function (i.e. public policy, public administration, project management, etc.) or an equivalent combination of education and experience.
Experience in leading complex projects particularly to support policy development activities, including research & analysis.
Considerable experience delivering complex assignments from inception through to implementation while balancing political, community and other stakeholder interests
Extensive experience in research methodologies, formulation and evaluation of policies and procedures.
Experience in developing, coordinating and facilitating consultation sessions with a variety of stakeholders and competing interests.
Experience in preparing comprehensive reports and the application of relevant information to support policy analysis and decision making.
Excellent communication skills with particular emphasis on report writing, correspondence and oral/visual presentations.
Strong analytical skills to support policy development activities including conceptualizing and developing options and recommendations to support decision making.
Ability to establish effective working relationships with employees, management and with both internal and external clients.
Political acumen, judgement and insight, as well as advanced skills and judgement in public relations including the ability to negotiate and achieve consensus among parties having different objectives.
Ability to effectively manage workload with strict time constraints.
Knowledge and ability to utilize Microsoft Office Suite (i.e. Word, Excel and PowerPoint) and other computer systems as needed
Ability to work in a highly demanding work environment with many competing priorities and deadlines.
Broad based knowledge of the core functions of the division municipal operations, Committee and Council procedures and a general understanding of issues facing divisions and ABCC's at the City.
Public sector experience considered an asset.
Knowledge of collective agreements, City guidelines, policies, applicable statutes, municipal by-laws, and relevant legislation including Employment Standards Act, Human Rights Code and Occupational Health & Safety Act.
Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.