Job Summary
We are seeking a driven Contact Center Sales Specialist for an on-site, temp-to-hire opportunity in North York, ON. This role is ideal for a confident phone-based sales professional who enjoys outbound calling, consultative selling, and turning customer conversations into closed sales.
As a Contact Center Sales Specialist, you will represent telecommunications products and services, connect with new and existing customers, recommend plans, upgrades, additional lines, devices, and promotions, and help drive revenue in a fast-paced contact center environment. This opportunity offers a supportive team setting, performance-focused leadership, and a path to full-time employment for candidates who are motivated, resilient, and ready to grow their sales career.
Key Responsibilities
- Make proactive outbound calls to new and existing customers to generate sales opportunities for plan upgrades, additional lines, devices, and related telecom solutions.
- Identify customer needs through consultative conversations and recommend the right products, offers, and promotions.
- Handle objections professionally, ask for the sale, and close qualified opportunities with confidence.
- Complete post-sale follow-ups to confirm customer satisfaction, address concerns, and uncover additional sales opportunities.
- Manage a high daily call volume while meeting quality, compliance, and productivity expectations.
- Achieve and exceed individual sales targets while contributing to a competitive and collaborative team environment.
Compensation and Benefits
- Pay rate: $20 to $22 per hour.
- Annual salary range provided: $41,600 to $45,760 per year.
- Job type: Temp-to-hire.
- Schedule: Monday to Saturday, between 9:00 AM and 8:00 PM.
- Work arrangement: On-site.
- Location: North York, ON M2N 0G3.