Position Hours: Monday to Friday, 8:30am - 4:30pm
Wage Range: $27.20 - $31.43
Based on interview availability, applications may be reviewed asap upon submission an qualified candidates, contacted immediately or shortly following. This posting will remain open for 2 weeks (Deadline: August 24, 2026) OR until capacity, so please apply at your earliest convenience for consideration - Thank you!
- We kindly ask that candidates limit the use of AI tools in preparing an application & we do not use AI for recruitment with human recruiters screening submissions.
The Fundraising Associate will support the Director of Development in day-to-day activities of a multi-faceted Development and Communications Department. This position will have a large focus on donor care, donation & data management, and communications. The incumbent will be responsible for the administrative duties associated with donor care, donation & data management, and communications. The Fundraising Associate also provides copy editing for donor communication, social media content, and marketing materials, plus will take a lead role in our major fundraising events, while supporting and enhancing all ongoing donor strategies.
- Engage with community members regularly by phone, email, letter, digital streams, and in person (i.e., responding to questions, info requests & updates, donations over the phone, etc.)
-
Respond to donor specific questions & requests
-
Help build and maintain relationships with donors through regular touch points
-
Produce and send new donor welcome packages, thank you letters, and cards/notes
- Manage and maintain donor software through accurately inputting donor information, gift amount, contact notes, and other related info
-
Manage and maintain monthly partner donations
-
Develop and produce a variety of reports in donor software (Virtuous) and MS Excel
-
Complete one-time and/or annual tax receipts for donors
-
Complete monthly donation reconciliation reports
-
Manage all bank deposits
-
Complete Gift in Kind (GIK) donation requests
- Create and schedule regular social media posts
-
Design communications materials (i.e., graphics for social media posts)
-
Help make updates to the website as needed
-
Design and/or edit marketing materials such as brochures, stand-up banners, with the support of the marketing committee
- Help plan major fundraising events with the support of the Director of Development
-
Lead overall event organization, event day site setup and registration
-
Assist donors with third party fundraising platforms (i.e., peer to peer sites)
-
Provide third-party event support
-
Other duties as may be assigned from time to time
- Completion of post-secondary education in fundraising, communications, marketing or related field
- Minimum 3-5 years of experience in a fundraising, data management, customer service, or similar role
-
Experience in donor relations or customer service is an asset
-
Data Management with a fundraising CRM experience is a benefit
-
Event experience is an asset
-
Communications experience is an asset
-
Marketing and design experience is an asset
- Foundations of Fundraising Course or similar course is useful
- Ability to read and interpret procedure manuals and reports
-
Ability to analyze and present numerical data in tables, spreadsheets and forms
-
Proficient with Microsoft Office 365, WordPress, Canva
-
Sound knowledge and experience with a Customer Relations Managament system like Virtuous
-
Ability to utilize social media platforms and website management tools
-
Ability to organize daily/weekly projects and refocus when pulled off task
-
Ability to work with minimal supervision
-
Well-developed interpersonal skills
-
Willingness to learn, completion of Virtuous Academy, CNOY 101 event training
-
Foundations of Fundraising
- Vulnerable Sector Check/Police Check
-
Valid, unrestricted Class “G” Ontario Driver's licence
-
Ministry of Transportation Drivers Abstract through Service Ontario
-
Travel to area community organizations and businesses
-
Statement of Faith Agreement bonification
- Manual dexterity required
-
Interacts with employees, management and the public at large
-
Sitting, standing, bending and walking
-
Repetitive work, detail oriented, work requiring deep focus
-
Position is an "in-office" position regarding requirements to answer phone calls, respond to donor requests, and calling donors for purposes of updating financial information
-
Position is located at the reception desk to offer our best customer service experience to the community
-
Overtime may be required during specific peak times