Job Summary
We are seeking a dedicated Dental Assistant/Receptionist to join our dental practice. This role combines clinical support with front desk responsibilities, ensuring smooth patient flow and excellent patient care. The ideal candidate will have experience with dental office procedures, strong organizational skills, and proficiency with electronic medical records systems. This position offers an opportunity to work in a collaborative environment where attention to detail and professionalism are highly valued.
Duties
- Greet patients warmly and manage patient check-in and check-out processes
- Schedule appointments and confirm upcoming visits using Dentrix
- Prepare treatment rooms and assist the dentist during procedures, including passing instruments and maintaining sterilization standards
- Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages efficiently
- Maintain accurate patient records using electronic medical records systems such as Epic or Dentrix
- Collect payments, process insurance claims, and handle billing tasks at the front desk
- Ensure the reception area is clean, organized, and welcoming
- Assist with administrative tasks such as updating patient information and managing correspondence
- Adhere to all safety protocols and infection control procedures in compliance with dental office standards
Experience
- Prior experience as a dental receptionist or in a dental office setting is preferred
- Knowledge of dental terminology and clinical procedures is highly desirable
- Experience with electronic medical records systems such as Dentrix is required
- Strong office experience, including familiarity with multi-line phone systems and administrative duties
- Previous medical office experience or administrative experience in a healthcare setting is advantageous
- Excellent communication skills and the ability to multitask in a fast-paced environment are essential
This role requires a professional individual committed to providing exceptional patient service while supporting the clinical team. The successful candidate will demonstrate strong organizational skills, technical proficiency, and a friendly demeanor that enhances the patient experience.
Pay: $19.21-$31.65 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
