Job Overview
We are seeking a dynamic and organized Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach will help create a welcoming environment, ensuring smooth operations at the front desk. You will handle patient scheduling, manage electronic medical records, and coordinate communication between patients and healthcare providers. This position offers an exciting opportunity to contribute to quality patient care in a fast-paced, supportive setting.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures
- Schedule appointments efficiently using electronic health record system (Jane App)
- Verify patient insurance information and update medical records accurately
- Answer incoming phone calls and respond to email inquiries
- Manage patient flow by coordinating appointment times and follow-up visits
- Maintain confidentiality of sensitive medical information in compliance with HIPAA regulations
- Manage incoming faxes, referrals, and correspondence
- Process payments and issue receipts (direct billing private insurance companies)
- Assist with patient inquiries, providing clear information about services and procedures
- Monitor and order office and clinical supplies as needed
- Ensure the reception area remains organized, clean, and welcoming at all times
Skills
- Proficiency with electronic medical records systems such as Jane and Telus
- Strong knowledge of medical terminology to accurately interpret patient information
- Previous experience as a receptionist in a medical office is preferred but not required
- Excellent office experience with front desk operations and administrative tasks (including Microsoft Office)
- Exceptional communication skills with a friendly, professional demeanor
- Ability to work independently and collaboratively
- Organized with keen attention to detail to ensure accuracy in all documentation
Join us to be part of a supportive and respectful team environment. Competitive compensation based on experience with paid vacation. Opportunities for professional growth and ongoing learning.
Please submit your resume and a brief cover letter outlining why you would be a great fit for our team. We thank all applications for their interest; however, only those selected for an interview will be contacted.
Pay: From $22.00 per hour
Benefits:
Work Location: In person
