- Greet guests with a friendly and courteous welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as restaurant and outlet hours including local attractions.
- Check guests in and out efficiently
- Register guests into the computer, verifying reservation, address, and credit information.
- Confirming information regarding number of guests and room rate
- Make appropriate selection of room based on guests needs.
- Accept payment for guests’ accounts both at the time of registration and at checkout.
- Post charges to guest rooms and house accounts.
- Direct all incoming and internal calls
- Book reservations for future guests
Qualifications:
- A friendly and enthusiastic individual with a neat professional appearance
- Be able to multi-task and work in a fast paced environment
- written and verbal English communication skills are required
- High school diploma or equivalent require
- Ability to effectively deal with internal and external customers in a professional manner.
- may be required to work varying schedules to reflect the business needs of the hotel which includes weekends and holidays.
;
- Previous hotel experience is an asset
Job Types: Part-time, Permanent
Pay: $18.25-$18.76 per hour
Ability to commute/relocate:
- Kingston, ON K7L 1G3: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
