FULL & PART-TIME FRONT OF HOUSE SUPPORT STAFF
Hospitality Team
A fresh era is beginning at Pheasant Glen Golf Resort, opening meaningful career paths for those driven to contribute to a premier destination. As our resort evolves, we are seeking energetic, professional individuals with hospitality in their heart to join a team focused on excellence for our community and guests. Whether your expertise lies in hospitality, culinary arts, golf operations, or turf management, we provide a space where your effort is seen and you can grow alongside Vancouver Island’s finest golf experience.
Why Pheasant Glen?
- Tight dedicated team, real impact.
- Quality over quantity.
- Team over ego.
- Being a part of something significant.
- Constant opportunities to learn about quality food and wines and hospitality.
Your effort is seen here. And it matters!
Who We’re Looking For:
We’re looking for experienced and enthusiastic team members who:
- Thrive in small, close-knit teams that exude energy.
- Handle intensity but value balance.
- Aren’t afraid of physical and mental work.
- Are active listeners who can focus on attention to details.
- Believe in team success over solo glory.
- Aware that service and servant are very different.
- Understanding that every single interaction with a guest…means something.
Real Talk: The Work
- It’s physical (movement, energy, volume)
- It’s mental (focus, personalization, unwavering hospitality)
- It can be stressful — but never unsupported.
No sugarcoating:
Seasons have highs and lows. Stress happens…
But so does growth, support, and pride in what we can create together!
Our Vibe & Values
We live these daily:
Everything we do is done with intent.
- Guest-first, not guest-numbers.
- Professionalism under pressure.
- Authenticity and reliability over pretense.
- The sharing passion and enthusiasm is infectious.
- Life is short, we better have fun.
Whether you’re in the Heart of House, Guest Facing, or Behind the Scenes:
- You’re seen. You’re heard. You’re essential. You’re valued.
- Onboarding is learning by doing, supported by mentors who’ve been there.
If “doing the bare minimum” is your goal — this opportunity isn’t for you…
If increasing your knowledge, skill and growth is important to you — please join us!
THE ROLE
Front of House Support Staff ( SA’s ) are essential to smooth service. This hands-on role supports servers, bartenders, heart of house and hosts while maintaining clean, prepared and guest-ready dining areas.
KEY RESPONSIBILITIES
- Support the service team with food running, table clearing, resetting and guest requests.
- Maintain clean, organized and fully stocked dining rooms, patios and service stations.
- Deliver food and beverages promptly while confirming table numbers and presentation standards.
- Assist with opening, closing and event setup duties, including furniture and place settings.
- Communicate clearly with the kitchen, bar, hosts and servers to support efficient service.
- Represent Pheasant Glen with professionalism, warmth and genuine hospitality.
QUALIFICATIONS
- Previous restaurants, banquets, events or hospitality experience is an asset.
- Positive, outgoing attitude with strong communication and teamwork skills.
- Dependable, organized and able to remain composed during high-volume service.
- Professional appearance and careful attention to cleanliness and detail.
- Ability to stand for extended periods and safely carry trays, dishes and service supplies.
- Availability to work a flexible schedule, including mornings, evenings, weekends and holidays.
WHAT WE VALUE
We value genuine hospitality, pride, teamwork and attention to detail. For more than 30 years, ownership has been intentional about the constant evolution of Pheasant Glen - improving both the golf course and every part of the guest experience.
HOW TO APPLY
Submit your resume and a brief introduction to [email protected]. We thank all applicants for their interest; only those selected for an interview will be contacted.
Pheasant Glen Golf Resort is an equal opportunity employer.
Pay: $18.25 per hour
Expected hours: 20.0 – 40.0 per week
Benefits:
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
Work Location: In person
