Concord Parts Distribution is looking for a full-time Bilingual Parts Specialist Representative (English/French) to join our team onsite at our office in Woodbridge. If you enjoy helping customers, solving problems, and working with premium brands in a collaborative, team-based environment, we'd love to hear from you.
As the Factory Certified Parts Distributor for Sub-Zero and Wolf appliances serving Ontario, Quebec and Eastern Canada, Concord Parts has built a reputation for exceptional customer service, product expertise, and integrity. Join a stable, respected organization where your skills and contributions are valued.
Main Responsibilities
The Bilingual Parts Specialist Representative is responsible for the following:
- Providing courteous and professional service and sales at the order desk to all customers in person, by phone, or electronically by handling enquiries, and picking stock as required
- Assisting in-field technicians, end users and any accounts either by phone or email by looking up parts on system and providing price quotes and selling parts
- Preparing and processing necessary documentation for purchases (credit card payments), returns and warranty coverage as required
- Assisting in maintaining inventory levels through accurate tracking of stock in the electronic inventory system
Requirements:
- Previous parts sales or related customer service experience
- A strong customer service focus with the ability to remain calm under pressure and to always be polite with all customers
- Strong sales and relationship building skills
- Bilingual in English and French
- Strong verbal and written communication skills
- Team player
- Ability to lift parts every day
- Detail oriented with the ability to multi-task
- Mechanical aptitude
- High school diploma
What Concord Parts Offers:
- Competitive compensation package
- Employee benefits (including health and dental)
- Progressive and positive working environment
- Full-time permanent position onsite, Monday - Friday from 8:00 a.m. – 5:00 p.m.
- Business casual uniform provided
- Free parking
- A culture that values intelligence, humor, and results.
If you are customer-focused and interested in working with premium appliance brands, we encourage you to submit your resume. This posting is for an existing position based in our Woodbridge office and is available now. For more information about Concord Parts Distribution, visit www.concordparts.ca
We thank all candidates; however, only those to be interviewed will be contacted.
Concord Parts is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodations during the recruitment and selection process, please notify us and we will work with you to meet your needs. We foster a workplace in which individual differences are recognized, appreciated, and respected.
Applications are reviewed and hiring decisions are made by our human resources and management teams. Our hiring process includes the use of artificial intelligence to screen applications for minimum qualifications and relevance to the role.
In accordance with Ontario legislation, job postings and application materials are retained for a minimum of three years.
Job Type: Full-time
Pay: $50,000.00-$65,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- Vaughan, ON L4L 5Y8: reliably commute or plan to relocate before starting work (required)
Experience:
- mechanical or parts: 1 year (preferred)
Language:
- English (required)
- French (required)
Work Location: In person
