Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 15 states and 7 provinces to support and manage our rapid growth across North America. With over 50,000 units and almost 8 million square feet of self-storage space, our goal is to make storage simple and accessible throughout life’s transitions.
The Mini Mall vision is to provide storage seekers with convenience and state-of-the-art technology. As such, we offer affordable storage solutions equipped with industry-leading safety, security, and innovation. With expansive growth comes challenge and opportunity; our talented team is dynamic, diverse, and inclusive. We collaborate effectively across our business functions to achieve our collective goals to redefine the self-storage experience.
WHAT WILL YOU DO?
Reporting directly to the Chief Operating Officer the Vice President, Business Operations will support with management of our Self Storage Operations, and special projects in relation thereto. This includes, but is not limited to:
- Assess operational effectiveness and identify high-impact opportunities for improvement in customer service, marketing effectiveness, and alignment across all self-storage facilities
- Support with the oversight of the financial performance of our self-storage portfolio, including budget development, execution of financial plans, profit and loss management, and control of operating costs.
- Develop and manage financial strategies to maximize profitability and operational efficiency, directly related to self-storage.
- Lead ongoing analysis and refinement of our self-storage operations to support the growth trajectory, specifically though developing and implementing strategies that adapt to marketing changes and drive continuous improvement in our property management and customer service.
- Utilize data and analytics, to provide insights and recommendations to support in the optimization of self storage operational processes.
- Prepare and present content and visual components for presentations to stakeholders, including executive leadership and investors, focusing on the performance of our self-storage assets.
- Lead special projects, directly related to self storage operations and performance optimization, as required.
WHAT WILL YOU NEED?
- 10+ years of experience leading large-scale corporate and operations teams in the Self Storage Industry, including developing and managing budgets, creating, and executing short- and long-term business strategies and tactics.
- A Graduate Degree with a concentration in Business or related field.
- Strong background in Self-Storage organizations, specifically growth, scaling, and setting operational standards.
- Proven ability to think critically and strategically to see and address issues and opportunities before they happen.
- Excellent leadership and both in-person and written communication skills with the ability to influence upwards to senior management, laterally to functional peers, field management and international counterparts, and downstream to support and operational personnel.
- Advanced knowledge of Microsoft Office tools as well as excellent oral and written communication, and presentation skills.
- Willing and able to travel internationally as required
WHAT DO WE OFFER?
- We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibility and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
- With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
- We provide a competitive compensation package comprised of a group benefits plan and executive bonus program.
- We are committed to a safety-first work environment.
What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment.
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