Adobe AEM Ops/Support Engineer
Mississauga, ON

Job Profile and Role

  • Candidate with 3-5 years of operation/support experience with at least 2 years of experience in supporting/ administrating AEM application/environments.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to install, configure, maintain, upgrade, troubleshoot, repair, and support Adobe Experience Manager (AEM/CQ5).
  • Support of AEM/CQ5 infrastructure with load-balanced, replicated and fail-over capabilities.
  • Installation / configuration / maintenance of Apache webserver and Dispatcher module configs.
  • Ability to monitor Adobe Experience Manager/CQ5 infrastructure and provide both proactive and reactive support, problem management and root cause analysis.
  • Implement best practices for infrastructure configuration, migration/deployment and backup.
  • Integrating Adobe AEM 6.x/AEM with external applications like LDAP SAML etc.
  • Support application deployment into the Adobe Experience Manager environments, configuring application needs, deploying code/content, troubleshooting and performance tuning.
  • Understand and participate in change control and change management processes.
  • Should be able to work independently or with minimum guidance.
  • Experience in troubleshooting production environment issues and working closely with Development teams
  • Experience with AEM administration, including user permissions, synchronization, sling, auditing, reporting, and workflows.

Preferred Qualifications

  • Minimum 2 years experience with AEM 6.x
  • Basic understanding of Unix, Sightly, JSP, Javascript

Job Types: Full-time, Contract


  • Operation/Support: 4 years (Preferred)
  • AEM 6.x: 2 years (Preferred)


  • Bachelor's Degree (Preferred)


  • Mississauga, ON (Preferred)