We are seeking a highly capable and adaptable Clinic Coordinator to anchor operations at our busy, expanding clinics in the communities of Mahogany and Seton.
Schedule: Monday–Friday, 1:00 PM – 8:30 PM (with flexibility to cover mornings and weekends as needed).
The ideal candidate is an organizational powerhouse who thrives under pressure and excels at multitasking. If you have proven experience successfully "wearing many hats" and balancing shifting priorities in a fast-paced setting, this elevated role is for you. You must bring exceptional interpersonal, communication, and administrative skills, paired with a can-do attitude and a genuine drive to contribute to our company’s continued growth.
Responsibilities & Accountabilities
- Elevate the Client Experience: Oversee daily clinic flow, providing premium administrative support and ensuring every patient interaction is exceptional.
- Operational Excellence: Diligently manage, follow, and help optimize established clinic standards and protocols.
- Central Communication: Act as the primary liaison, communicating effectively and proactively with clients, practitioners, and staff members.
- Business Growth: Contribute directly to clinic sustainability and profitability through efficient scheduling, billing, and resource management.
- Facility Management: Maintain a pristine clinic environment by overseeing sanitation, cleaning protocols, and daily laundry duties.
Requirements & Qualifications
- Multifaceted Experience: Proven track record in a dynamic role where you were required to seamlessly manage multiple roles and responsibilities.
- Grace Under Pressure: Demonstrated ability to remain highly organized, detail-oriented, and composed in a fast-paced environment.
- Service Background: 5+ years of premium customer service or administrative experience (prior multi-disciplinary clinic experience is highly preferred).
- Communication Mastery: Superior verbal, written, and telephone communication skills.
- Technical Proficiency: Advanced computer literacy, including strong comfortability with Mac Operating Systems.
- Logistics: Access to reliable transportation to commute to our Mahogany and Seton locations.
Application Guidelines
Candidates who do not include a cover letter, resume, and fully answer the application questions upon applying may not be considered. We thank all applicants for their time and interest; however, only those highly qualified for this elevated role will be contacted for an interview.
Pay: $20.00-$25.00 per hour
Application question(s):
- What motivated you to apply for this position?
- In your opinion, what is an Exceptional Client Experience?
- Describe a difficult client situation that you have been involved in and how did you resolve it?
- A client's insurance is maxed for the year but his/her spouse has plenty of coverage left under the same plan...Would you run the claim under the spouse's name so this client can have additional treatments under insurance?
- How far is your commute to Mahogany/Seton clinics and do you have a reliable means of transportation?
- Do you have any scheduling restrictions? If hired, how soon are you available to start work?
- You are managing operations across multiple busy locations and suddenly face competing, urgent demands from subcontractors or staff. How do you triage these immediate fires while ensuring standard operating procedures are still followed?
Work Location: In person
