- Pension *% In Lieu of Benefits *Employee Assistance Program *Staff Appreciation Events *Training *Mentorship Opportunities *Employee Wellness *Peer Support Team *Annual Wage Increases
Library Relief (Casual) Posting # 2026-60 – REVISED
Existing Vacancy
Hours of Work: Weekdays, weekends & evening hours as scheduled
Salary: $26.83 to $31.38
Primary Location: various branches
Closing Date: July 21, 2026
Why work with us:
At the library, people are at the heart of everything we do—including our team. We strive to create a workplace where employees feel supported, respected, and connected to the community they serve. Whether you're helping someone learn a new technology, find their next great read, or access an important service, your work will make a meaningful difference every day. We value collaboration, continuous learning, and creating an environment where everyone can contribute, grow, and feel welcome.
What you will do:
Reporting to the Manager, Library Services, you'll help create welcoming, positive experiences for everyone who visits the library. This role is all about connecting people with information, technology, resources, and services that make a difference in their daily lives.
Key responsibilities include:
Providing friendly, patient, and responsive customer service to people of all ages and backgrounds
Helping visitors access library services, accounts, and self-service technology
Assisting community members with technology, including computers, printing, internet access, and digital resources
Supporting people as they search for information, complete forms, learn new skills, or find answers to their questions
Recommending books, movies, and other materials based on individual interests
Helping keep library collections organized, accurate, and easy to access
Assisting with the delivery of programs, events, and activities for children, teens, adults, and families
Contributing to a welcoming, inclusive, and safe environment for all visitors
Maintaining a satisfactory attendance record, subject to the requirements of the Ontario Human Rights Code
What you will bring:
We're looking for someone who is friendly, adaptable, and enjoys helping people. The ideal candidate brings strong customer service skills, a willingness to learn, and a commitment to creating a welcoming and inclusive experience for everyone who visits the library. The successful candidate will bring the following qualifications and skills:
A high-school diploma is required. Post-secondary and library-related education is considered an asset. Applicants with education or experience in education, recreation, community development, arts, culture, communications, social services, technology, performing arts, creative industries or related fields are encouraged to apply.
Experience in customer service, public service, retail, recreation, hospitality, education, community services, or a similar people-focused environment
Strong communication and interpersonal skills, with the ability to build positive relationships with a wide variety of people
A patient, empathetic, and approachable attitude when assisting others
Confidence learning and using technology, and the ability to help others do the same
A proven ability to champion and embrace change in a fast-paced environment
The ability to work independently and as part of a team
An interest in reading, lifelong learning, community engagement, and helping people succeed
A valid Class G driver's licence, satisfactory driver's abstract, and reliable transportation
Join Us & Make a Difference – Apply now!
The County of Lennox & Addington is committed to being a diverse and inclusive employer, creating workplaces that welcome, value, and respect the diversity of employees and support them to actively engage in the workplace and reach their full potential.
Accommodations are available throughout all stages of the recruitment process, and we encourage applicants to access supports that may be needed. To request an accommodation, please call the County’s Human Resources Department at 613-354-4883, and we will work with you to meet your needs. Applicants advancing to the next stages of the recruitment process will be provided with additional opportunities to make their needs known.
Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act for the purpose of applicant selection. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
