Levelup Reality is an award-winning virtual reality arcade in downtown Toronto, and we're hiring a friendly, energetic Customer Service Representative to welcome guests and walk them through the VR experience. If you enjoy gaming, like meeting new people, and want a steady part-time job with a team you can grow with, we'd like to hear from you.
Why work here
- A close-knit, supportive team and a genuinely fun place to work
- Steady part-time hours that fit around a class schedule
- Hourly pay plus tips, with bonuses based on performance
- Full hands-on training, no VR experience required
- Room to take on more responsibility over time
- Steps from transit, right in the downtown core
What you'll do
- Welcome guests and help them through their VR session
- Show first-time players how the headsets and controls work
- Watch the play floor so guests stay safe and have a good time
- Reset stations between sessions and help manage bookings
- Handle basic technical hiccups and keep the customer service friendly
- Help run birthday parties, corporate events, and group bookings
What we're looking for
- Comfortable talking to people and introducing them to something new
- Comfortable with computers or gaming systems (VR experience is a bonus, not a requirement)
- Communicates well and helps out when the floor gets busy
- Stays calm and organized during busy stretches or the odd technical issue
Availability: Fridays, Saturdays, Sundays, and statutory holidays required, plus 1-2 weekday shifts.
Pay: From $17.60/hour plus tips, with performance bonuses and full training.
Eligibility: You must be currently enrolled at a Canadian post-secondary institution and legally entitled to work in Canada.
How to apply: Apply through this posting. Please don't visit or call the arcade directly about the role, all communication goes through your application. Shortlisted candidates will be invited to a short online screening.
Pay: From $17.60 per hour
Application question(s):
- Based solely on public transportation, approximately how long would it take you to travel to our location at 661 Yonge Street in downtown Toronto?
- Please outline your typical availability for each day of the week (Sunday through Saturday). Let us know which days and time ranges you are usually free to work.
- Are you enrolled in a Full or Part-time program at a Canadian accredited post-secondary institution? (proof of enrollment required)
Work Location: In person
