Summary
- Department: Professional Conduct, Competence & Fitness
- Reporting to: Acting Director, Professional Conduct, Competence & Fitness
- Position Type: Permanent, Full-time
- Work Location: Vancouver or Victoria – Hybrid
- Salary: $72,466.56 – $90,583.20. Please see the Total Compensation and Perks section below for more details.
- Position Posted: October 22, 2024
- Application Deadline: Open until filled
- Apply to: https://talent.sage.hr/jobs/7f50c025-79d8-4a97-b860-6a8d8d94e1d5
About the Role
BCCOHP is seeking a permanent, full-time Regulatory Compliance Officer (RCO) to join our Professional Conduct, Competence & Fitness department. The successful candidate, reporting to the Acting Director, Professional Conduct, Competence & Fitness, will have successfully completed a post-secondary paralegal program or 5 years’ experience in a designated capacity and will play an integral role in the investigation of standard and early resolution complaint matters by drafting Investigation Reports and related remedial documents to the Inquiry Committee, as well as related correspondence to registrants, counsel and complainants summarizing the investigation and confirming the dispositions directed by the Inquiry Committee.
Essential Duties
- Support Complaint Investigators and the Acting Director, Professional Conduct, Competence & Fitness by drafting correspondence to counsel, registrants and complainants, letters of agreement, consent orders, investigation reports, closing letters and summaries of complaints for consideration by the Inquiry Committee.
- Ensure investigative and procedural protocols are conducted in accordance with the relevant legislation (Health Professions Act, Criminal Records Review Act, Administrative Tribunals Act, and the College’s Bylaws).
- Attend Inquiry Committee Panel meetings as needed.
- Conduct legal and other research as needed.
- Assimilate large and complex amounts of information to write investigation reports and meaningful closing letters to both complainants and registrants.
Essential Skills and Qualifications
- Successful completion of a post-secondary paralegal program or 5 years’ experience in a designated capacity.
- Exceptional writing skills with demonstrated ability to draft clear correspondence and reports
- Sound working knowledge of administrative law principles and procedural fairness.
- Ability to maintain tact, grace, and diplomacy in all situations.
- Effective interpersonal and communication skills.
- Strong organization skills with the ability to multi-task and prioritize.
- Ability to handle a complex and diverse caseload.
- Excellent organizational, communication and interpersonal skills with the ability to work independently and collaboratively within a team.
- Willing to adapt in an ever-changing environment and able to cope with a busy office, tight deadlines, and a multitude of tasks simultaneously.
- Ability to handle sensitive and confidential information with discretion.
- Excellent computer skills with proficiency in Microsoft Office.
- Experience using a database or customer relations management system and electronic filing system.
Work Arrangement
Work Hours
BCCOHP's regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).
Flexibility
BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.
We also offer core work hours between 9:30 am - 2:30 pm. The successful candidate may adjust their work day as long as they are working within the set core work hours, and depending on operational needs.
Total Compensation & Perks
The successful candidate will be offered a competitive compensation and benefits package and can typically expect a starting annual salary between $72,466.56 and $81,524.88 depending on factors such as skills, experience, and education relative to the requirements of the role. Salaries are reviewed annually based on performance and market trends, allowing employees to potentially earn up to the maximum of the current pay band, $90,583.20.
BCCOHP offers the following benefits and perks:
- Extended health and dental benefits plan
- RRSP contributions
- Parking/transit subsidy
- Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
- Maternity/parental leave top-up
- Annual professional development allowance
- Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24 to January 1 each year)
- Early office closure on Fridays during the summer
How to Apply
If you are interested in joining our team, visithttps://talent.sage.hr/jobs/7f50c025-79d8-4a97-b860-6a8d8d94e1d5 to apply. Applications will be accepted until the position is filled.
Candidates will be required to complete an assessment designed to evaluate their writing skills as part of the selection process.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, no recruiters, please.
For more information about this and other roles, please visit https://oralhealthbc.ca/about/careers/.
Who We Are
The BC College of Oral Health Professionals (BCCOHP) is the regulatory body for all oral health professionals in BC. BCCOHP’s role is to protect the public and promote better health outcomes for patients. BCCOHP regulates 16,000 oral health professionals including certified dental assistants, dental therapists, dental hygienists, dental technicians, denturists and dentists. We protect the public in three main ways:
- Ensuring that oral health professionals are able to practise competently
- Setting standards for the delivery of safe and patient-centred oral health care
- Investigating complaints about oral health professionals
We believe that everyone will be able to see themselves in our vision statement: patients/public, oral health care professionals, and those within BCCOHP.
Our mission is to safeguard the public from harm and discrimination by diligently overseeing safe, competent, ethical, and team-based oral health care, ensuring trustworthiness in our regulatory practices.
Our Values
We put people first.
We recognize that the most important resource in delivering our mission is the diversity and knowledge of people.
We do what we say.
We are committed to delivering meaningful outcomes for patients and the public, and to being transparent about our work and its impact.
We get it done.
We build credibility and trustworthiness through the quality of our regulatory work, while approaching new challenges with openness and curiosity.
We take the long view.
Through continuous improvement, we use our influence to make a positive impact today and in the future.
Strategic Focus
Regulatory leadership
We will identify the strategic opportunities within regulatory modernization, including a seamless transition to new governing legislation.
Cultural safety and humility
Uphold indigenous rights and promote reconciliation through the regulation and delivery of oral healthcare.
Health equity and anti-discrimination
Prevent harm and discrimination to create equity in oral health care experience, delivery and outcomes.
Modernized regulatory functions
Unify core regulatory functions and establish patient-centred standards that prioritize patient safety and promote the public interest.
Our Work Environment
BCCOHP provides a working environment that is welcoming, respectful, and rewarding. We offer opportunities for personal and professional growth and encourage reasonable work-life balance with flexible work arrangements including hybrid work options, and flexible start and end times.
BCCOHP has two offices located on the traditional, ancestral and unceded territory of the Coast Salish and Lekwungen Peoples, represented today by the Musqueam, Squamish, Tsleil-Waututh, Songhees and Esquimalt Nations (Vancouver and Victoria). In keeping with our commitment to support the provision of safe, effective, culturally sensitive oral health care for people in British Columbia, we aim to have a culturally safe work environment that recognizes and deconstructs colonial structures and is free from racism and discrimination.
Job Types: Full-time, Permanent
Pay: $72,466.56-$90,583.20 per year
Benefits:
- Disability insurance
- Employee assistance program
- Life insurance
- Vision care
- Work from home
Flexible language requirement:
Schedule:
Work Location: Hybrid remote in Vancouver, BC V6J 5C6
