The Express Scripts Canada Pharmacy, with regional services across the country is transforming the Canadian prescription drug landscape and the way patients make decisions about their medications.
Our Pharmacies are seeking Pharmacy Assistants that provide meaningful support at the right time to our members for better health and peace of mind.
We are actively looking for Casual Pharmacy Assistants who are:
Available work flexible hours Monday to Saturday
Available to start ASAP
Are passionate about health care
In this role, you will be accountable for processing prescriptions refills, entry of patient care information into Kroll and taking action on member requests. We offer competitive compensation along with a positive work environment built on solid corporate values: integrity, mutual respect, collaboration, passion, service and alignment.
Gather information to create and maintain patient profile including allergies and conditions
Accurately process prescriptions through Kroll including third party adjudication
Escalate coverage questions to 3rd party adjudicators as necessary
Inventory Management (ordering, receiving and shelving)
Provide exceptional customer service over the phone
Label and prepare prescriptions
Manage patient’s billings and accounts receivable
2 years of recent dispensing experience in a retail pharmacy is essential
Experience handling ON Pharmacy claims and adjudication issues
Excellent written, verbal and oral communication skills
Team player with the ability to work independently
Strong customer service focus
Strong work ethic and positive attitude is a must
Knowledge of pharmaceutical math
Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook)
Proficient in Kroll software
Strong interpersonal skills with ability to work independently with minimal supervision
Flexible to situations and adaptable to change
A thorough understanding of quality assurance and delivery of service excellence
Excellent organizational skills, effective time management, and the ability to shift priorities working within established timelines
Demonstrates initiative (learn processes and procedures, various benefits) and displays self-motivation to grasp new concepts quickly
Results-oriented paying attention to detail
Ability to multi-task
Accuracy in Data Entry is mandatory
About Express Scripts Canada
Express Scripts Canada, a registered business name of ESI Canada, an Ontario partnership indirectly controlled by Express Scripts, Inc. (Nasdaq: ESRX), is one of Canada’s leading providers of health benefits management services. From its corporate headquarters in Mississauga, Ontario, just outside Toronto, Express Scripts Canada provides a full range of integrated pharmacy benefit management (PBM) services to insurers, third-party administrators, plan sponsors and the public sector, including health-claims adjudication and processing services, Home Delivery Pharmacy Services, benefit-design consultation, drug-utilization review, formulary management, and medical and drug-data analysis services, to better facilitate the best possible health outcomes at the lowest possible cost.
It will be a condition of employment that the successful candidate receives the Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation in order to receive Clearance if required.
We offer a competitive salary, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.
We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities. Thank you for your interest in this position, however only qualified candidates will be contacted for an interview. No telephone calls please.
For more information about Express Scripts Canada, visit its Web site at www.express-scripts.ca.
Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.