Overview
Join our dynamic team as a Dispatch and Load Planner, where you'll be at the heart of our supply chain operations! This vital role involves coordinating freight movements, optimizing load planning, and ensuring seamless communication across departments. You'll leverage your expertise in transportation management systems and data entry to streamline shipping and receiving processes, contributing directly to operational efficiency and customer satisfaction. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers an exciting opportunity to make a tangible impact every day!
Responsibilities
- Develop and execute detailed dispatch plans to ensure timely pickup and delivery of freight, utilizing transportation management systems and SyteLine software.
- Coordinate with carriers, drivers, and warehouse teams to schedule loads, monitor progress, and resolve any logistical issues promptly.
- Maintain accurate data entry for shipment details, tracking information, and freight documentation within systems like AS400 and other supply chain platforms.
- Analyze shipping data to identify trends, optimize routes, and improve overall load efficiency.
- Communicate effectively with internal teams and external partners via multi-line phone systems and professional phone etiquette to ensure clear information flow.
- Oversee shipping and receiving activities, verifying documentation accuracy and ensuring compliance with company policies.
- Prepare reports on dispatch activities, freight status, and operational metrics to support continuous improvement initiatives.
Skills
- Proficiency with transportation management systems (TMS), AVAAL , Motive, and other supply chain software tools.
- Strong data entry skills with high accuracy; excellent typing speed for efficient documentation.
- Solid analysis skills to interpret logistics data and recommend process improvements.
- Knowledge of freight operations, shipping & receiving procedures, and 3PL (third-party logistics) partnerships.
- Exceptional communication skills coupled with professional phone etiquette for effective stakeholder engagement.
- Ability to manage multi-line phone systems efficiently while maintaining a positive attitude under pressure.
- Familiarity with logistics terminology related to supply chain management, freight forwarding, and transportation planning.
This role is paid — offering a rewarding opportunity for motivated individuals eager to advance their careers in logistics! We value clarity, transparency, and professionalism in all our communications. If you're ready to bring energy into a pivotal role that keeps our supply chain moving smoothly, we want to hear from you!
Pay: From $19.00 per hour
Application question(s):
- do you have knowledge of flatbeds, Vans and reefers
Experience:
- dispatch: 1 year (required)
Work Location: In person
