About Us
We are a growing hospitality business based in Richmond, BC, committed to creating exceptional guest experiences through our hotel and food & beverage operations.
As we continue to grow, we're looking for a Human Resources Generalist who is passionate about building strong HR foundations, supporting people, and helping businesses succeed.
This is more than a traditional HR administration role. We're looking for someone who takes pride in creating organized systems, maintaining high standards, and making a meaningful contribution to the employee experience.
If you value integrity, enjoy working independently, and are looking for a long-term opportunity to grow with an expanding business, we'd love to hear from you.
About the Role
Department managers lead the recruitment process, while you will ensure every stage of the employee lifecycle is managed professionally, accurately, and in compliance with employment standards.
You will play a key role in maintaining HR operations, supporting employee onboarding and offboarding, administering employee benefits and RRSP enrollment, maintaining employment records, and ensuring HR documentation is accurate and up to date.
As our business continues to evolve, this role also offers opportunities to contribute to cross-functional projects, operational improvements, and business initiatives beyond traditional HR responsibilities.
Success in this role requires sound judgment, exceptional discretion, and a genuine commitment to doing things the right way—even when no one is watching.
What You'll Do
Employee Lifecycle
- Coordinate employee onboarding and offboarding.
- Prepare employment agreements, offer letters, and employment-related documentation.
- Maintain complete, accurate, and confidential employee personnel files.
- Track probation periods, employment milestones, and employee status changes.
- Coordinate employee benefits and Group RRSP enrollments.
- Maintain payroll-related employee information and communicate employment changes to payroll.
- Ensure all required employment documentation is completed prior to an employee's start date.
HR Operations
- Maintain HR policies, forms, templates, and employment records.
- Ensure HR documentation complies with company policies and applicable employment legislation.
- Prepare employment letters and other HR correspondence.
- Support department managers with HR administrative processes.
- Maintain the highest level of confidentiality regarding employee and company information.
Projects & Continuous Improvement
- Assist with operational and business improvement projects.
- Support continuous improvement of HR systems and internal processes.
- Identify opportunities to improve efficiency, organization, and the overall employee experience.
- Perform other related duties as assigned.
What We're Looking For
We believe great HR professionals do more than manage documentation—they build trust, create structure, and help people succeed.
The ideal candidate is someone who:
- Demonstrates exceptional integrity, professionalism, and sound judgment.
- Can be trusted with highly confidential information.
- Has a strong sense of ownership, accountability, and responsibility.
- Is highly organized with exceptional attention to detail.
- Takes initiative and enjoys solving problems.
- Communicates professionally and works effectively with people at all levels.
- Enjoys improving systems and creating efficient processes.
- Values continuous learning and wants to grow alongside an expanding business.
Qualifications
- Approximately 3–5 years of progressive experience in Human Resources, HR Operations, Office Administration, Payroll Administration, or a related role.
- Experience coordinating onboarding, offboarding, employee benefits, RRSP administration, and HR documentation.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Ability to prioritize multiple tasks while maintaining a high level of accuracy.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience with HRIS and/or payroll systems is considered an asset.
- Knowledge of BC Employment Standards legislation is considered an asset.
- Hospitality experience is considered an asset.
Why Join Us?
- Permanent part-time position (approximately 20–24 hours per week)
- Competitive hourly wage ($32–38/hour, depending on experience)
- Flexible work schedule
- Hybrid work arrangement may be available after successful onboarding, based on operational needs
- Extended health, dental, and vision benefits (subject to eligibility)
- Group RRSP matching program (subject to eligibility)
- Employee Assistance Program (EAP)
- Complimentary on-site parking
- Opportunity to grow alongside a business that values initiative, ownership, and long-term relationships.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: $32.00-$38.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- RRSP match
- Vision care
Work Location: Hybrid remote in Richmond, BC